Paying for library services
Many of our services are free to members but there are some things we charge for:
- late return
- reservations and inter-library loans
- Hire of audio visual items (DVDs/ Computer Games/ CDs/ adult audio books)
- printing and photocopying
- lost or damaged items
- the loan of music sets
- hire of library premises
Late return
We charge for overdue items.
The maximum fine for each item is £8.20.
Items | Adults | Under 18s |
Books - week 1 | 20p per day | No Charge |
Books - subsequent week or part week | 80p per week | 10p per week |
New release DVD and computer games | £3 per week | £3 per week |
Older DVDs | £2 per week | £2 per week |
Music CD | £1 per week | £1 per week |
Single adult audio book | 60p per 3 weeks | 60p per 3 weeks |
Multi-pack adult audio book | £1.30 per 3 weeks | £1.30 per 3 weeks |
How to pay
You can pay library charges in person when you visit any library.
Reservation charges
It is free to reserve items using the library online catalogue. If you ask staff to place the reservation on your behalf at a library you will be charged £1.
There is also no charge if you are
- under 18 or
- qualify for a concessionary rate.
We also offer an inter-library loan request service to request books not available from our library stock. The charge for this service is £3.70. This includes an £1 administration fee. If we find we cannot supply the book you have requested we will re-credit your library account with £2.70
You can request journal articles through the inter-library loan service please visit any county library. The charge for this service is £3.70. This includes an £1 administration fee. If we find we cannot supply the item you have requested we will re-credit your library account with £2.70.
Printing charges
Computers are free to use but you will be charged the following fees for printing:
- Black and white A4 - 10p per sheet, black and white A3 - 20p per sheet
- Colour A4 - 80p per sheet, colour A3 - £1 per sheet
- Microfilm reader prints -£1 per sheet
Printing for local and family history enquiries from service users outside Gloucestershire*:
- Black and white A4 - 50p per sheet, Black & White A3 - 60p per sheet
- Microfilm reader prints - £1.50 per sheet
*These charges cover the extra administrative and postage costs involved
Lost or damaged (per item)
Hardback (fiction and non fiction) | £7 for children | £15 for adults |
Paperback (fiction and non fiction) | £3.50 for children | £8 for adults |
Children's board books | No charge | |
Inter-library loan (ILL) | Full cost of replacement | |
CDs | Full cost of replacement | |
DVDs | Full cost of replacement | |
Computer games | Full cost of replacement | |
Music scores and sets: lost part | £15 penalty charge plus item must be replaced with an identical edition and binding | |
Play set: lost part | Item must be replaced with an identical edition | |
Audio Visual Items
Items | Adults | Under 18s |
New release DVD and computer games | £3 per week | £3 per week |
Older DVDs | £2 per week | £2 per week |
Music CD | £1 per week | £1 per week |
Single adult audio book | 60p per 3 weeks | 60p per 3 weeks |
Multi-pack adult audio book | £1.30 per 3 weeks | £1.30 per 3 weeks |
Room hire and other charges
We provide a range of services from fax, to room hire for meetings and conferences. Ask at your local library for more details and fees for these services: Library opening hours and facilities.
Concessions
You may be eligible for some concessions if you are:
- unemployed
- in receipt of income or pension support/credit
- blind or visually impaired
- hearing impaired
- suffering from a disability which means you are not able to hold a book
- dyslexic or your ability to read is impaired or you have learning disabilities
- a student on a literacy, numeracy or Foundation English course
- housebound
- a child in care
This chart will show which concession may apply to you. [109kb]
People who are unemployed, on income or pension may be asked to provide evidence that they are entitled to the concession. Library staff will ask you if your circumstances have changed to make sure the concession still applies.
The documents we accept as proof of eligibility:
Income Support: Payment order book, benefits agency letter
Unemployed: Job seekers allowance or benefits agency letter
Pension Credit: Payment order book, benefits agency letter
