The Big Community Switch
I registered for the 19th November auction - what happens next?
If you registered online you will receive an email from 29 November 2013 with an offer, based on the usage information you have submitted. You are under no obligation unless you decide to switch.
If you have registered with the Big Community Switch by telephone you will receive your offer in writing by post.
If you decide to accept the offer you need to let us know before 13 January 2014.
The Big Community Switch team then take care of the entire switch for you, meaning the whole thing is as smooth and hassle-free for you as possible.
How do I get in touch if I have a query?
The Gloucestershire Big Community Switch Helpline will be open between 8.30 am and 5.00 pm Monday to Friday until Monday 13th January 2014 inclusive (except Christmas Day, Boxing Day and New Year's Day) so please give us a call on 01452 42 57 57 if you have an enquiry.
In the meantime you can find out more by visiting The Big Community Switch - Frequently Asked Questions (FAQs) page.
How do I register for the next auction?
Gloucestershire County Council will be taking part in the next auction which will be on 18th February 2014 but we are not taking registrations for this auction yet.
If you would like us to contact you when registration opens, please submit the form below.
Thank you for your interest in the Big Community Switch.