County Councillor emails

We are aware of a technical issue affecting one aspect of our email systems that has resulted in councillors being unable to access emails from their mobile devices.

We are working to resolve this issue and we would like to apologise for any inconvenience caused

Council performance

As a local authority our job is to deliver services to the public. When we look at our performance we have to consider how well we have delivered these services.

How we manage and report our performance

What is it?

To help us improve in the right areas and demonstrate progress, we use performance management.  This helps us to:

  • Focus on the council's priorities.
  • Set targets aimed at improving services and measures progress.
  • Identify and tackle poor performance.
  • Be accountable to our customers.
  • Help ensure we provide value for money.

In addition we use information to compare with other councils and providers to see what represents the best practice in service provision.

Key activities relating to the management and reporting of our performance

  • Local government: The single data list - A single set of measures introduced by government to performance manage the public sector.  It covers services such as housing, community safety, education and health etc.
  • The Council Strategy 2015-18  - Sets out the council's high-level priorities, measures and targets for 2010/11 to 2013/14.
  • Reporting our 2010/11 performance - Holds quarterly progress reports on the CAP 2010-14 and monthly performance reports to cabinet members on their areas of responsibility.
  • Operating unit plans are used by each business unit to show they have a clear sense of what they aim to achieve over the next three years. They provide a vital link with council plans and day to day working.
  • Local Enterprise Partnership (GFirst LEP) - This gives information on the agreement between the council, its partners and central government and links to the agreements performance reports.
  • Audits, inspections and assessments - The council's services are inspected by statutory agencies, such as the Audit Commission, Ofsted, and the Care Quality Commission. They assess the services we deliver and help us to identify how they can improve.

Performance reporting

As a local authority our job is to deliver services to the public. When we look at our performance we have to consider how well we have delivered these services.

One way of measuring whether we are providing effective services is to use performance indicators. The Government gives us very strict guidelines on how we must list the indicators, and work them out, they give a very good indication of the wide range of services Gloucestershire County Council provides.

But how does the county council actually use the indicators? Well, they play an important role in the way we plan, monitor and control our services. Every local authority has to publish its indicators so that gives us the opportunity to compare our performance with similar councils and identify the service areas we need to improve. We look at the best performing councils and strive to ensure that our own services match theirs.

Quarterly Reports 2016-17

Quarter 3

Quarter 2

 Quarter 1


Quarterly Reports 2015-16

Quarter 4

Quarter 3

Quarter 2

Quarter 1


Quarterly Reports 2014-15

Quarter 4

Quarter 3

Quarter 2

Quarter 1


Quarterly Reports 2013-14

Quarter 4

Quarter 3

Quarter 2

Quarter 1

Annual Audit letters

Help us improve Gloucestershire County Council

Don’t include personal or financial information like your National Insurance number or credit card details.