The Care Act 2014 in Gloucestershire

Find information about the Care Act 2014 and how it will be put into practice in Gloucestershire.

Part 1

Mainly consists of putting the policy and legislative changes in place for Part 2.

Key changes for April 2015:

  • General responsibilities on local authorities including promoting people's wellbeing, focusing on prevention and providing information and advice;
  • The introduction of a new consistent, national eligibility criteria;
  • New rights to support for carers, on an equivalent basis to the people they care for;
  • Legal right to a personal budget and direct payment; and
  • New responsibilities around transition, provider failure, supporting people who move between local authority areas and safeguarding.

Care and support statutory guidance has been published to help Local Authorities implement these changes.

Part 2

In July 2015, the Government announced their decision to delay Part 2 of the Act, which was due to come into force in April 2016, until April 2020. This delay will allow time to be taken to ensure that everyone is ready to introduce the new system and to look at what more can be done to support people with the costs of care.

Part 2 of the Care Act mostly includes financial changes relating to the Dilnot Report. This includes a limit to how much a person has to pay towards their care and support needs over their lifetime - a "cap" on the maximum amount that people will pay. A Care Account will be set up to record payment contributions and allow people to see how they are progressing towards the cap on care costs.

Skills for Care have developed a Care Act Overview Factsheet giving a brief overview of the Act.

Free Independent Financial Advice on how to pay for care and support

The Care Advice Line is a free information and advice service for adults and carers in Gloucestershire with care and support needs, or anyone who wants to plan how they will fund care and support in the future. The aim of the service is to help individuals and their families make informed decisions about their care and how they pay for it.

The Care Advice Line provides personalised information and advice, plus guidance on legal and financial considerations. It will help people to make informed decisions about how they can pay for their care and support, and the impact this may have on their finances. Where appropriate, it can help individuals to access independent professional advice.

The service can advise on issues such as:

  • What the Care Act will mean for an individual.
  • The different types of care available and their associated costs.
  • How to arrange care and support, including direct access to recognised experts in care fee negotiation.
  • The range of options there are to help fund care costs.
  • What the pension reforms mean and the potential impacts on funding future care and support needs.
  • Access to appropriate legal advice or regulated financial advice.

For more information, please call 01452 22 22 00

(MON - FRI 9am-5pm)

Or visit

For professionals and practitioners, please see the The Care Advice Line awareness training for more information about this new service.

What training is available for the workforce to prepare them for the Care Act?

This section provides information on the development resources and training courses available to ensure the workforce is ready for the Care Act.


We will work with service users and carers, voluntary sector organisations and care providers throughout the roll-out of the Care Act, to ensure information is communicated, Gloucestershire is Care Act compliant, and services continue to meet the needs of local residents.

If you would like a member of the Care Act implementation team to brief your organisation on the Care Act and its implications for your service, please contact:

Free Training and Development Resources

Skills for Care have produced a suite of learning resources to help Local Authority and provider staff prepare for the new duties and responsibilities of the Care Act 2014. These resources are free of charge to all and cover 7 key topic areas through presentations, exercises, videos, and more.

The Social Care Institute for Excellence has also produced training and development resources to prepare the workforce for the Care Act, including an introduction video and guides on a number of key topics.

Belinda Schwehr, in accordance with Community Care, held a 1 hour webinar on the new National Eligibility Criteria. In this webinar she discussed the key practice implications of this reform and what the Act's regulations and guidance require of practitioners in determining eligibility for care and support.

Another webinar, Safeguarding under the Care Act,  was held by Belinda Schwehr and Community Care in May 2015. In this webinar, Belinda set out the Act's key provisions on safeguarding and advised on how practitioners should put these into practice.


In order to help you carry out your professional responsibilities in implementing the Care Act, an e-learning package is now available. Access to the programme is free of charge for our partners and providers in Gloucestershire. It is recommended that staff complete the units appropriate to their role  in order to gain an awareness and understanding. Each e-learning unit will take between 30 - 60 minutes to complete. Throughout the programme, you will find short case studies to work through and mini quizzes to help test your understanding.

Registration is straightforward. You will be asked to complete a short registration form and your application will need to be verified by Gloucestershire County Council. There could be a short delay in this part of the process but we will process applications to access the e learning programme as quickly as possible.

Register for e-learning here.

Gloucestershire County Council employees

You should have already received your log in details via email. If you have not received an email, please contact

Training Courses for Care and Support staff

All frontline care and support staff across Gloucestershire County Council, Gloucestershire Care Services, 2gether NHS Foundation Trust and Carers Gloucestershire have attended a two day Assessment and Care Planning legal training course delivered by Belinda Schwehr's Care and Health Law team. Due to copyright reasons, we are not able to share these slides on this website. If you attended this course and have not received the accompanying slide set, please email

In January, 100 managers and commissioners across Gloucestershire County Council and its partner organisations received training on the management of legal risk to prepare them for the Care Act. This training was delivered by Belinda Schwehr.

As more Care Act training requirements become apparent we will be providing further training and development. Details of these will be added to this webpage.

Further information and useful links

Think Local Act Personal have produced a new guide  to help councils meet Care Act 2014 duties to make sure people, families and carers lead development of their own care and support plans. It is backed up with examples from councils across England that are leading the way in this area. They have also developed a Curriculum Guide, for use by individual social workers to aid their professional development, but also by employers, commissioners and educators, to help meet their responsibilities to support and develop good social work practice and standards, and a set of Competency Statements, all of which can be found here.

Care Knowledge has launched a Care Act Channel to help you keep up-to-date with the latest news, policy, guidance and best-practice material. This includes a Care Act A-Z, which provides a quick and easy way to find out more about topics covered in the guidance, and a Handbook on Part 1 of the Care Act Guidance, which is a handy reference point for the wider groups of staff who will be working within the framework established by the Care Act, but who will not be expected to be familiar with its overall, or extensive, detail.

Under the Care Act, any assessment of people's needs must take account of how their needs may fluctuate over time. This includes assessment of carers' needs. The Social Care Institute for Excellence have developed a new guide that addresses how professionals can take full account of the extent of fluctuating needs. There is also a short film that illustrates the issues to consider when assessing fluctuating needs.

Take a look at the Must do's and Should do's of the Care Act 2014 

Contact Us

If you have any comments or require more information about The Care Act, please contact us.

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