The enquiry service

What we can do and how you can make best use of our free service.

What we can do for you:

We

• will respond to enquiries submitted by either post or email.  Please contact us.
• can give you information and advice about the sources we hold relating to your enquiry,
• can check our indexes and catalogues for specific queries on your behalf,
• will spend up to 30 minutes on your enquiry, which includes preparing our reply,
• will normally reply fully to your enquiry within ten working days,
• can offer alternatives if we cannot deal with your enquiry.

For family history enquiries

        See Research your family history

How you can help us to help you:

• give clearly your name and address (postal or email) and a telephone number if possible,
• be as specific as you can with your enquiry and provide any relevant information that you already have,
• please be patient and wait for our response before submitting a follow up enquiry.  

What you can do for yourself:

• check our online catalogue to find out what records we hold.  The catalogue includes parish registers, school records and Board of Guardians records.
• use our Genealogical Database [Opens in New Window].  This provides a name index to pre-1858 Wills, Goal Registers and parish settlement records.

Submit an enquiry: