Link to homepage
Search site

Paying for library services

Many of our services are free to members but there are some things we charge for:

Late return

We charge for overdue items.

The maximum fine for each book is £8.20.



Up to 18

Books - week 1

20p per day

No Charge

Books - subsequent week or part week

80p per week

10p per week

Manage My Library Account

How to pay

You can pay library charges in person when you visit any library. 

Reservation charges

It is free to reserve items using the library online catalogue. If you ask staff to place the reservation on your behalf at a library you will be charged £1 per reservation unless you

We also offer an inter-library loan request service  to request books not available from our library stock. The charge for this service is £4.00. This charge is non-refundable, and no concessions apply.

You can also request journal articles through the inter-library loan service.  Please visit any county library to place your reservation and sign our copyright agreement. The charge for this service is £4.00, plus 10p per photocopied page. This charge is non-refundable, and no concessions apply.

Search and Reserve

Renew Items

Audio Visual Items - hire and late return charges


Hire Charge

Late Return Charge

New release DVDs

£1.50 per night

£1.50 per night

Other DVDs

£1.00 for first night

£2.00 per week

£1.00 for the remainder of the first week

£2.00 per week per subsequent week or part of

Music CD

£1 per week

£1 per week

Audiobooks on an adult card

£1.30 per 3 weeks

£1.30 per 3 weeks

Audiobooks on an under 18's card

Free of charge

10p per week

Printing charges

Computers are free to use but you will be charged the following fees for printing:

  • Black and white A4 - 10p per sheet
  • Black and white A3 - 20p per sheet
  • Colour A4 - 80p per sheet
  • Colour A3 - £1 per sheet
  • Microfilm reader prints - Black and white A4 - 10p per sheet, A3 - 20p per sheet available at Cheltenham Library (£1 per sheet at Gloucestershire Archives)

Printing for local and family history enquiries from service users outside Gloucestershire*:

  • Black and white A4 - 50p per sheet
  • Black & White A3 - 60p per sheet
  • Microfilm reader prints - £1.50 per sheet (available at Cheltenham Library and Gloucestershire Archives)

*These charges cover the extra administrative and postage costs involved. 

Replacement library card

£1.50, but free with a crime number. There are no concessions to this charge.

Lost or damaged (per item)

Hardback (fiction and non fiction)

£7 for children's stock

£15 for adult stock

Paperback (fiction and non fiction)

£3.50 for children's stock

£8 for adult stock

Children's board books

No charge

Inter-library loan (ILL)

Full cost of replacement


Full cost of replacement


Full cost of replacement

Music scores and sets: lost part

£15 penalty charge per set. Missing items must also be replaced with an identical edition and binding

Play set: lost part

Item must be replaced with an identical edition

Room hire and other charges

We provide a range of services from fax (at some libraries) to room hire for meetings and conferences.
(adobe_acrobat icon hire charges [18kb])

Ask at your local library for more details and fees for these services:
Library opening hours and facilities.


You may be eligible for some concessions if any of the criteria below apply to you:

  • Customers who are blind or visually impaired
  • Customers who are hearing impaired
  • Customers who are housebound
  • Customers with learning difficulties
  • Students on literacy or foundation English courses
  • Customers who are dyslexic or whose ability to read is impaired
  • Children up to age 18
  • Children in care
  • Unemployed people
  • People in receipt of income or pension support, family and employment credit

Library staff retain the right to ask for proof of entitlement to any of the above concessions. 

adobe_acrobat icon This chart will show which concession may apply to you. [68kb]

The documents we accept as proof of eligibility:

Income Support: Payment order book, benefits agency letter 

Unemployed: Job seekers allowance or benefits agency letter

Pension Credit: Payment order book, benefits agency letter