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Paying for library services

Many of our services are free to members but there are some things we charge for:

Late return

We charge for overdue items.

The maximum fine for each item is £8.20 (books).

Items

Adults

Up to 18

Books - week 1

20p per day

No Charge

Books - subsequent week or part week

80p per week

10p per week

How to pay

You can pay library charges in person when you visit any library. 

Reservation charges

It is free to reserve items using the library online catalogue. If you ask staff to place the reservation on your behalf at a library you will be charged £1 per reservation.

There is also no charge if you are

We also offer an inter-library loan request service  to request books not available from our library stock. The charge for this service is £4.00. This charge is non-refundable, and no concessions apply.

You can request journal articles through the inter-library loan service please visit any county library. The charge for this service is £4.00. This charge is non-refundable, and no concessions apply.

Audio Visual Items - hire and late return charges

Items

Adults

Up to 18

New release DVDs

£1.50 per night

£1.50 per night

Other DVDs

£1.00 for first night

£2.00 per week

£1.00 for first night

£2.00 per week

Music CD

£1 per week

£1 per week

Adult audio book

£1.30 per 3 weeks

£1.30 per 3 weeks

Printing charges

Computers are free to use but you will be charged the following fees for printing:

  • Black and white A4 - 10p per sheet, black and white A3 - 20p per sheet
  • Colour A4 - 80p per sheet, colour A3 - £1 per sheet
  • Microfilm reader prints -£1 per sheet

Printing for local and family history enquiries from service users outside Gloucestershire*:

  • Black and white A4 - 50p per sheet, Black & White A3 - 60p per sheet
  • Microfilm reader prints - £1.50 per sheet

*These charges cover the extra administrative and postage costs involved. 

Replacement library card

£1.50, but free with a crime number. There are no concessions to this charge.

Lost or damaged (per item)

Hardback (fiction and non fiction)

£7 for children

£15 for adults

Paperback (fiction and non fiction)

£3.50 for children

£8 for adults

Children's board books

No charge

Inter-library loan (ILL)

Full cost of replacement

CDs

Full cost of replacement

DVDs

Full cost of replacement

Music scores and sets: lost part

£15 penalty charge plus item must be replaced with an identical edition and binding

Play set: lost part

Item must be replaced with an identical edition

 

Room hire and other charges

 

We provide a range of services from fax, to room hire for meetings and conferences.  Ask at your local library for more details and fees for these services: Library opening hours and facilities.

Concessions

You may be eligible for some concessions if you are:

  • Customers who are blind or visually impaired
  • Customers who are hearing impaired
  • Customers who are housebound
  • Customers with learning difficulties
  • Students on literacy or foundation English courses
  • Customers who are dyslexic or whose ability to read is impaired
  • Children up to age 18
  • Children in care
  • Unemployed people
  • People in receipt of income or pension support, family and employment credit

Library staff retain the right to ask for proof of entitlement to any of the above concessions. 

adobe_acrobat icon This chart will show which concession may apply to you. [23kb]

The documents we accept as proof of eligibility:

Income Support: Payment order book, benefits agency letter 

Unemployed: Job seekers allowance or benefits agency letter

Pension Credit: Payment order book, benefits agency letter