Bus pass renewal
If your age related bus pass related is due to expire?
The expiry date is shown on your pass.
Your pass should be automatically renewed if you have used it within the last 13 months. If you do not receive your new pass, please contact us on 01452 426265.
If your bus pass is due to expire in November or December 2017, and you have not received your new bus pass yet, please visit a participating library or contact us on 01452 426265.
Please ensure you let us know of any change of address well in advance of the expiry date by taking evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you.
Disability related bus pass renewal
Disabled pass holders should have already received a letter confirming their entitlement and asking if they wish to renew. Alternatively (depending on the level of information we hold about an individual), we will send pass holders a free bus travel pack and ask that they reapply.
Find out about applying for a disability related bus pass.
Young disabled (under 16)
Most young disabled (under 16) pass holders will not be sent a free bus travel pack, but they will be sent a very short form to return. The form will ask for a new passport photo, which will be printed on their new card. All young disabled pass holders must provide a new photo if they wish to renew. Find out more about applying for a disability related bus pass.
Got a question?
Go to our page of Freqently asked questions about concessionary bus passes
This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. For further information see www.gloucestershire.gov.uk/fairprocessing