Our Apprenticeships

Learn more about our Apprenticeship offer. For more information, please contact our Apprenticeships team on 0800 542 1655 or via email at adedapps@gloucestershire.gov.uk

Level 5 Operations/Department Manager

The Operations / Departmental Manager is designed to provide the Knowledge, Skills and Behaviours required to be an effective Manager in both large and small businesses in the public, private and charitable sectors. It is ideal for those managers who are new to role or have developmental needs. They will be accountable to more senior managers and will have key responsibilities including creating and delivering operational plans, managing projects, leading and managing teams, financial, resource and talent management. This is particularly suitable for Operations Managers, Regional Managers, Divisional Managers, Departmental Managers and specialist managers.

Added Value

Adult Education is pleased to be able to offer the BTEC Diploma for Managers and Leaders qualification at no extra cost to support the learner and employer with gaining the required skills. Adult Education will also work with both the employer and the learner to identify a personalised training programme.


This Apprenticeship is typically 30 months long, with an additional three months for End Point Assessment. 20% of the Apprentices time should be spent in paid off the job learning, so as an employer you will need to ensure that time is allocated for learning.

Adult Education provides workshops that support the apprentice in gaining the knowledge required to achieve their programme. We also offer clinics where learners can attend for advice and support if they are struggling with their assignments or projects.

Part of the programmes requirements is a significant work project, so time and responsibility will need to be given to the learner to ensure that they can provide this evidence.

Every twelve weeks a formal review will take between the learner, employer and assessor where progress/concerns to date and targets for the next twelve weeks are discussed and agreed.

Dedicated trainers and assessors will support the delivery from providing training in our especially written workshops to monthly assessment visits to aid and support progression, generation of evidence, guidance and support.


Whilst the eligibility is agreed with the employer, we would recommend that apprentices are able to work towards GCSE grade 4-9 (A- C) in Maths and English.

Page updated: 22/09/2022 Page updated by: Adult Education in Gloucestershire

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