Report suspected abuse: safeguarding adults at risk
How to report suspected adult abuse
If you think someone else is being abused, you must tell someone:
Call the Police
- Telephone 101
- In an emergency telephone 999
Otherwise you can contact the Adult Helpdesk
- Telephone 01452 426868
- 8.00am to 5pm Monday to Friday
- Or when out of hours call the Emergency Duty Team on 01452 614194
- You can also email: email@example.com
Information that would be helpful
- Why you're concerned
- The name, age and address of the adult at risk
- If anyone lives with them
- If they're getting help from any organisation
- Who may be doing the abuse
Don't delay in reporting abuse if you're not sure about some of these details.
How do I know if an adult is at risk
Some adults are particularly vulnerable to be hurt or abused because they have a disability, illness, or impairment and need help and support. Depending on others can sometimes make them vulnerable and at risk of abuse, very often from people they know.
Abuse isn't always intentional. But it is still abuse. The impact on the victim is the same.
Abuse of a vulnerable adult may include the following:
- Physical or sexual
- Not being looked after properly
- Being bullied or humiliated
- Not being allowed contact with family or friends
- Money is being taken from them without permission
Abuse can be the result of a single act or may continue over months or years.
What is meant by abuse and neglect
Abuse is the violation of an individual's human and civil rights by someone else. Abuse might be unintentional, the important factor is whether the adult at risk is harmed or not. Abuse can be:
- Physical abuse - any form of assault, over-medication, restraint or poor manual handling practice.
- Sexual abuse - rape or any sexual act which was not actively consented to or the person did not have the capacity to understand.
- Psychological / emotional abuse - threats, intimidation, coercion, harassment or bullying.
- Financial abuse - theft, borrowing money without repayment and any pressure in connection with wills or property, possessions or benefits.
- Neglect - ignoring medical or physical needs, not providing access to appropriate care, the withholding of the necessities of life, such as medication, adequate food, water and heating.
- Discriminatory abuse - all forms of harassment, slurs or similar treatment based on a person's disability, ethnic origin, gender or sexuality. This is often called hate crime.
- Institutional abuse - repeated instances of poor care, ill treatment of vulnerable adults, and unsatisfactory professional practice. This is often an indicator of more serious problems.
- Modern slavery - slavery, human trafficking, forced labour and domestic servitude.
- Self-neglect - this covers a wide range of behaviour; neglecting to care for personal hygiene, health or surroundings and includes behaviour like hoarding which puts the person, or others, at risk.
Where abuse may happen
Abuse can happen in any setting
- At home.
- In sheltered housing.
- In supported living settings.
- At day centres and other day services.
- In care homes.
- In hospitals.
- Wherever people are dependant on the care of others for their well-being.
Abuse happens to people in all sections of society.
What you should know if you're a carer
Carers have a key role in safeguarding. For example, if you're a carer you may:
- Witness or report abuse or neglect.
- Experience intentional or unintentional harm from the adult you're trying to support.
- Unintentionally or intentionally harm or neglect the adult you support.
If you're in the safeguarding process, we'll view the situation as a whole and look at the safety and wellbeing of both the adult at risk and their carer.
What's happening in Gloucestershire to stop adults at risk being abused
There's a statutory partnership - Safeguarding Adults Board (SAB) - of all organisations working to safeguard adults at risk in the County.
The SAB have a policy - Safeguarding Adults multi-agency policy - to provide processes and support to report, investigate and stop abuse.
Please click on the link to visit the Gloucestershire Safeguarding Adults Board Website.
Alternatively, the Gloucestershire Safeguarding Adults Board guide is available in the downloads section of this page. Aimed at adults at risk and their families, it explains how to recognise signs of abuse and encourages the reporting of abuse.
What you should know if you work with adults at risk
You have a duty to report any concerns about abuse. Your employer will have a reporting procedure, make sure you know what you have to do.
Training is available for people working with adults at risk. For more information, please visit the Safeguarding Adults Training webpage.
What to do if you are concerned about a child
If you have a concern about someone under the age of 18, please contact the Children & Families Front Door on 01452 426565 (during office hours).
If you are concerned about the immediate safety of a child, please contact the Police on 101 at any time.
For more information, visit our page on reporting a child at risk.