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Customer Services

Shire Hall and Barbican are closed and are only offering access to those with appointments.

If customers need to speak to the following teams they are encouraged to call them directly:

  • Adult Social Services 01452 426868
  • Children’s Social Services 01452 426565

Otherwise, the Customer Services Team are available Monday to Friday 8.30am to 5.00pm by phone or email.

What to do in an emergency

Emergency contacts

Give us some feedback

Feedback form

Get in touch with the Social Care Helpdesks

Adult Social Care Information, Advice and Support

Children & Families Front Door

Report a road or transport problem

Please report roads problems report roads problems online where possible.

Report it


Call Gloucestershire Roads on 08000 514 514 in an emergency.


Find  your Councillor

Complaints about councillors

Senior Management

Senior management structure

Library Service

The telephone number for our Library Service is 01452 426973 (Monday – Friday 9:00-1:00 & 2:00-5:00).

Contact the Library

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