Self-service at Gloucestershire Archives
Last year Gloucestershire Archives applied for – and were successful in obtaining - a grant of £15,000 from the Local Government Association (LGA) digital channel shift programme. As the project is coming to an end, we're delighted to announce that the new online system is up and running.
New users can register with us before their visit, and existing users of the archives will be able to take advantage of the new functionality by contacting us so that we can let them have their login details.
Once we've moved into the new Heritage Hub building we'll be offering training sessions in using the online catalogue to help customers get the most out of the whole system. In the meantime there's some help documentation available from the website.
10,000 customers use our research room each year to consult original documents in our collections. They range from local and family history researchers (mostly older people) to professionals who require our documented evidence to do their day jobs e.g. council colleagues dealing with rights of way and planning issues.
We've used the grant to introduce a facility in our online catalogue that allows customers to register as users of the system, and order documents directly through the catalogue.