Coronavirus update

Good news! We are pleased to announce that from the 15th April 2021, Gloucestershire Archives at the Heritage Hub will re-open to the public.  Pre-booking is essential. Click here for further details.

Opening hours and access

Opening hours

We are currently closed.  Our usual opening hours would be

Monday: Closed

Tuesday: 09:30-16:30

Wednesday: 09:30-16:30

Thursday: 09:30-16:30

Friday: 09:30-16.30

We require you to make an appointment and order documents in advance of your visit.  You can find more information on our Preparing to Visit page.

Closures

We are currently closed, and will announce our reopening in the notice panel at the top of this page.  As well as our standard Monday closure, we will also be closed on the following non-Monday Bank Holidays in 2021:  Friday 2nd April and Tuesday 28th December.

Parking

A suggested donation of £3 per day.  Free for volunteers and Blue Badge holders.

Access for people with disabilities and special requirements

Access statement v.1.1 October 2020

Gloucestershire Archives at the Heritage Hub is a welcoming and inclusive space for all, including disabled people, and older people with dementia or sensory impairments. When we planned the Heritage Hub we sought advice on access issues, and we have included the following in our design:

  • A lift from the entrance foyer to Reception
  • Level access to all areas, with auto-doors
  • Two wheelchair accessible toilets
  • A mixture of soft and hard seating in the coffee lounge and entrance foyer
  • An extra large screen for training, presentations and events for those with impaired vision (in the Frith Room and in the Dunrossil Centre)
  • Hearing loops for those who are hard of hearing
  • Clearly defined spaces, using lighting and colour, to help people with dementia navigate the building
  • Acoustic chairs in the reception area for those who may be hard of hearing
  • Blue Badge parking (3 spaces available – first come, first served, or can be pre-booked)

Staff are trained in how to help if you require additional support to access our resources – please just ask if you need some assistance.

Guide dogs and other assistance dogs are always welcome.

Some staff have received training in dementia awareness.

We also welcome mothers with babies; baby changing facilities are available in the Dunrossil Centre and a private space can be made available, on request, if a mother needs to breastfeed her baby.

Please tell us if you think we can make any improvements to our access; email us at archives@gloucestershire.gov.uk

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