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High Volume of Calls

We are currently experiencing a high volume of calls during the current COVID-19 situation. Please bear with us and we will do our best to answer your call as soon as possible.

If your call is in relation to making an appointment to register a Birth or Death please visit our website www.gloucestershire.gov.uk/registration where you can book an appointment online.

If your call is in relation to a marriage or civil partnership ceremony or notice appointment and your ceremony date is more than 3 months away please call back at later date or email ceremonies@gloucestershire.gov.uk

If your ceremony is within the next 3 months and you need to speak to us about your booking please press option 3.

Alternatively please email ceremonies@gloucestershire.gov.uk with your booking reference, telephone number and nature to your enquiry.

Registration: Advice on Covid - 19

We are currently unable to undertake any Birth Registrations in line with the Prime Minister’s announcement on the 23rd March 2020.
Birth registration appointments will now be deferred until we are through the current pandemic period. A claim for child benefit or universal credit can be made prior to the birth being registered, where they have not been able to do so because of the measures currently in place.
If your baby isn’t registered with a GP but needs to see one, you can receive emergency treatment from any GP surgery. Most GP surgeries will be able to register your baby as a patient online or over the phone.

Tewkesbury Registration Office
Our Tewkesbury Registration Office is currently closed until further notice

Copy Certificates
We are currently unable to offer any services relating to the production of Copy Certificates until further notice.

Notice of Marriage / Civil Partnership
We are currently unable to offer appointments for Notices of Marriage or Civil Partnership.

Attendance at a death appointment
Due to the current COVID-19 (Coronavirus) situation one person will be permitted to attend a death registration appointment with the registrar. If anyone suspects they have been in contact with someone with COVID-19 or has a cough, fever or any other symptoms they should not attend.
Special Arrangements at a death appointment
If you are unable to attend a Register Office due to self-isolation, it is acceptable for certain alternative informants, who may not be a relative (such as someone who was present at the death or who is arranging the funeral) to collect the Medical Certificate of Cause of Death and attend the appointment to give the information for the registration. To further facilitate the registration, relatives who are unable to attend can assist the informant via telephone to ensure accurate information is recorded
Apologies for any inconvenience this may cause, but we are taking these measures to protect both the public and our staff. Please visit our website for further information and to book an appointment online. If the system does not allow you to book please ring 01452 425060 for assistance

Re-registration of Birth following a Marriage or Civil Partnership
For the time being, we are unable to offer appointments to re-register a birth following marriage or civil partnership of natural parents or to add the father’s details if they were not included in the original registration.  Please see GOV.UK for more information about re-registration.

Correcting an error in a Registration
For the time being, we are unable to consider applications to correct an error in a register entry unless a correction is imperative.  Please see our website for further detail.

We are currently unable to undertake any ceremonies

We are currently unable to undertake any ceremonies in line with the Prime Minister’s announcement on the 23rd March 2020.

We will contact you as soon as possible as we are dealing with ceremonies booked in priority order. If you are trying to contact us about a ceremony, please email ceremonies@gloucestershire.gov.uk.

We will not be able to amend ceremonies to a new date or take new bookings until we have been informed that the restriction on Civil Marriage and Partnership Ceremonies has been lifted. 

Please continue to review this page for further updates and confirmation for when we can resume new ceremony bookings and amendments.

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