Telephone Issues - Monday 28th September

Our telephone lines are currently unavailable.

If you need to make an appointment to register a birth or a death please click here.  Alternatively, please try telephoning later.

We apologise for any inconvenience caused.

Registration: Advice on Covid - 19

Face coverings guidance.  (Effective from 31st August 2020)

Anybody attending a registration office for an appointment must wear a face covering unless they are exempt from doing so under Government guidelines.   

 

Death Appointments

Due to the current COVID-19 (Coronavirus) situation no face to face death registration appointments are being offered in our offices. All deaths will now be registered via a telephone appointment. When booking an appointment, please ensure you are in a position to take a phone call that is likely to last approximately 45 minutes.

To make an appointment, please click here.  Alternatively please contact 01452 425060 to book an appointment and ensure you confirm the most appropriate contact number. If you have not been advised that a Medical Certificate of Cause of Death has been emailed to Registration please do not book an appointment. We are unable to Register a Death without this.  Once the Medical Certificate has been scanned to Gloucestershire Registration Service this needs to be triaged by ourselves prior to an appointment being made by the family etc.  The family / next of kin  will be able to book a registration appointment after a 24 hour period has elapsed thus preventing any issues on the day of the registration.

Births

In line with Government advice, we are now permitted to undertake Birth Registrations. You can now book an appointment online to register the birth as we have removed the date restriction, although please be aware we are still dealing with a backlog of births.

If your baby isn’t registered with a GP but needs to see one, you can receive emergency treatment from any GP surgery. Most GP surgeries will be able to register your baby as a patient online or over the phone.

Please click here to make an appointment.

 

Notice of Marriage / Civil Partnership

We are now able to take Notice of Marriage / Civil Partnership appointments however we ask you not to book your Notice of Marriage / Civil Partnership appointment more that 6 months before your ceremony date.

Those couples who live outside of Gloucestershire should contact their local Register Office to find out what arrangements they have put in place for notices which need to be given.

 

Re-registration of Birth following a Marriage or Civil Partnership
For the time being, we are unable to offer appointments to re-register a birth following marriage or civil partnership of natural parents or to add the father’s details if they were not included in the original registration.  Please see GOV.UK for more information about re-registration.

Correcting an error in a Registration
For the time being, we are unable to consider applications to correct an error in a register entry unless a correction is imperative.  Please see our website for further detail.

Marriage and Civil Partnership Ceremonies in Gloucestershire

From Monday 28th September the number of people permitted to attend a marriage or civil partnership ceremony has been reduced to 15. This maximum number must include the couple, witnesses and guests.  This number no longer includes anyone working and therefore no longer includes our Registration Staff. The venue and the room must be suitably risk assessed as COVID secure and the number of people in the room must comply with social distancing rules.

Please click here for full details how a ceremony will look in Gloucestershire with the current government restrictions.

We will be contacting couples in priority order if these restrictions affect your planned ceremony date.

We are currently unable to take any new bookings for Ceremonies to take place during the remainder of 2020. This is due to the need to accommodate bookings that have been unable to go ahead due to the Government restrictions

If you need to contact us about a ceremony, please email ceremonies@gloucestershire.gov.uk

NHS Test and Trace

NHS Test and Trace is a key part of the country’s ongoing COVID-19 response. As of the 24th September all visitors to Gloucestershire County Council premises will be asked to voluntarily supply their details to NHS Test and Trace by the way of scanning a QR code on site. You will need to use the NHS Covid 19 App to allow you to do this. If you use an iphone, please download the App via the App store, if you use an Android phone please use Google play. It would be advisable to download prior to your visit to us.

If you are unable to download the App, your details will be requested on the day of the appointment by our staff.

Cheltenham Children's Library - Birth Appointments Only

Opening hours

Please note this office is appointment based only, open Monday - Friday.  The office is based within Cheltenham Children's Library.

There is no facility for ceremonies at Cheltenham Children's Library

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