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Emails failing to reach GCC?

Gloucestershire County Council conforms to the email Policies specified by Central Government published here: https://www.gov.uk/guidance/securing-government-email

Part of this policy requires Gloucestershire County Council to check the SPF Record when an organisation has chosen to publish one.

An SPF record (Sender Policy Framework) is a text (TXT) record that is part of a domain's Domain Name System (DNS) zone file. The TXT record specifies a list of authorised host names and IP addresses that mail can originate from for a given domain name.

We suggest that you ask your IT department to check that the host names and IP addresses which you are sending emails from (including any bulk email services) are included in this record.

You can test addresses and find further information at mxtoolbox.com and other locations on the internet: https://mxtoolbox.com/spf.aspx

Help us improve Gloucestershire County Council

Don’t include personal or financial information like your National Insurance number or credit card details.