Response standards

We will

Implement National Operational Guidance and approved National Fire Standards to assure and support operational competence, learning and preparedness.


Fire and Rescue incidents are wide ranging and varied. Historically we have created standard operating procedures to deal with them, created from written risk assessments, that inform our training and provide ongoing guidance for our incident commanders. Unfortunately, every Fire and Rescue Service in the UK has done the same and there can be some slight differences in approach and terminology.

As a consequence, National Operational Guidance has been written that provides Fire and Rescue Services with a clear framework for attending and training for all operational activities. This ensures a more joined up approach when working at over boarder incidents or at national large scale multi-agency incidents such as flooding events, acts of terrorism and incidents that threaten our environment.

In addition, a raft of National Fire Standards are being written to ensure there is a nationally recognised training standard in support of this National Operational Guidance.

Finally, where we attend incidents we will debrief them and share our learning nationally. Aligning our guidance and training will not only help us to prepare and plan for  emergencies, but to contribute to improving firefighter safety and the safety of the much wider community


  • Renew and update our operational procedures and guidance to align with National Operational Guidance
  • Refresh and renew the skills of our operational and Fire Control staff through practical and theoretical learning
  • Plan for major incidents through exercising and testing
  • Work with partners to enhance our response to large scale and multi-agency incidents
  • Share learning with our neighbouring Fire and Rescue Services and across the wider sector to ensure that National Operational Guidance remains current
  • We will regularly review and update our training to ensure we are adhering to best practice

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