Welcome to Gloucestershire County Council’s Fire and Rescue Community Risk Management Plan (CRMP) covering the 2022 - 25 period.

Current Response Standards

  • Dwelling fires - We will attend dwelling fires based on an average response time of 9 minutes or under.
  • Commercial fires - We will attend commercial fires based on an average response time of 10 minutes or under.
  • Primary fires - We will attend primary fires based on an average response time of 10 minutes or under.

How do we measure response times?

A response time is measure from the time that the call is received by Fire Control to the time that a fire engine arrives at the incident. The response time is made up of three elements:

  1. Call handling - time of the call coming in to Fire Control, to the time when the nearest station is alerted
  2. Turn out time - the time the alert is received by the nearest station, to the time that the fire engine is on its way to the incident
  3. Travel time - the time it takes for the engine to get from the station to the incident location

Proposal for the future

We currently aim to get to emergencies as fast as we can, every time. However, we have to be sophisticated in how we allocate our resources based on the level of risk and the severity of an incident.

We measure our response standards to ensure that our resources are in the most appropriate location and that the staffing models enable us to achieve the best response for the communities that we serve.

As part of Objective 4, the service will look to review its current response standards.

Page updated: 23/09/2021 Page updated by: Gloucestershire County Council

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