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Community Services Privacy Notice

Gloucestershire County Council logo with crest

Gloucestershire County Council is the Data Controller for the personal information we collect from you. We will always ensure that we only collect the information necessary for the services we are providing you. Any information we do collect and use will be covered by our corporate policies which can be found on our Information Management and Security policies page.

However there are some specific policies covering how we use the 3 main types of information we can collect these are our Data Protection Policy, Special Category data policy and our criminal conviction data policy.


We will collect your personal data in a variety of ways, whether this is via our online or paper forms, from a partner organisation as a referral or from you directly during conversations you have with our services either via telephone, email, in writing or face to face, to be able to deliver the services we provide.

Your personal data that we collect, use and share includes:

  • Name
  • address
  • postcode
  • telephone number and/or email address
  • Age
  • gender
  • Family and next of kin/interested parties details
  • Student and pupil records
  • Online identifiers such as IP Addresses or cookies
  • Visual images, such as photographs or CCTV recordings
  • Financial information
  • Employment and educational details (including qualifications)
  • Vehicle registration number(s)
  • Vehicle make, model and type
  • Residential and right to work status
  • Any other personal information you choose to provide whilst completing surveys and other online forms

We also collect what is known as sensitive personal information (or special categories of data). This is often information you would not want widely known and is very personal to you, types of sensitive data can include:

  • Mental or physical health details (including clinical records, care plans, social care assessments)
  • Criminal conviction data (including DBS checks)
  • Racial or ethnic origin
  • Sexual Orientation
  • Religious or philosophical beliefs
  • Trade union membership
Page updated: 22/02/2021 Page updated by: Information Management Service

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Don’t include personal or financial information like your National Insurance number or credit card details.