Corporate Passwords (and Blackberry Work)

Some members may have found that on Blackberry Work they have been returned to the set up screen where it is asking for their corporate password.

Each Member has a Corporate Password which allows access to emails and folders on the computers within Shire Hall. When you were set up with Blackberry Work on your iPad this password was used to set you up.

This password expires after 3 months and then needs to be changed. When it expires, Blackberry Work will return you to a setup screen asking for the password.

If you log onto a Shire Hall computer it will prompt you when this password needs to be changed. If you then change the password, you will be able to enter this password on the Blackberry Work set up screen to get you up and running again.

If you are unable to come into Shire Hall, you can call the ICT Service Desk on 01452 425999. They will change your password for you and guide you through the process.

If you have any further questions or need further advice please contact Democratic Services.