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Chat Health - a school nurse text service for young people

Read more about the text messaging service available to 11 -  19 years olds that provides confidential advice about health and wellbeing.


TEXT 07507 333 351


A text messaging service for 11-19 year olds in Gloucestershire provides confidential advice about health and wellbeing.  Messages sent to the dedicated number (07507 333 351) are delivered to a secure website and responded to by a NHS Gloucestershire Care Services School Nurse. The service is available Monday to Friday from 9am to 4.30pm, excluding bank holidays. Automatic bounce-backs will respond to incoming messages out of hours.

The aim is to further improve access to healthcare for young people, and will offer support to young people with questions relating to various issues including - relationships, bullying, healthy lifestyle, anxiety, drugs, smoking, stress, body worries, gender issues, alcohol, self-harm and sexual health.

As well as giving advice, the School Nursing Team can help direct young people to additional services and other support.

Although the service is confidential and young people do not need to disclose their name, if there is a concern for an individual’s safety, there are safeguarding procedures in place.

Young people will still be able to see a School Nurse face to face in a school, college or other community settings.

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