Visiting guidance for residential care

Other friends or family

Care homes should facilitate visits for other friends or family members where possible and in a way that keeps risk levels to a minimum. Visits should take place in the open air wherever possible, using substantial screens, in designated visiting pods or behind windows.

Visiting spaces should be used by only one resident and visiting party at a time and between visits there should be appropriate and thorough cleaning.

Appropriate PPE should be used throughout the visit and whilst on site, as directed by the home manager.

Visitors should limit contact with residents and staff, and maintain as much distance as possible during the visit.