Changes to council services

Our service changes during restrictions from Thursday, 5 November

  • Receptions will move to appointment only for critical and essential services
  • Household Recycling Centres (HRCs) will continue with the booking system
  • Schools will remain open in line with government guidance
  • Libraries will continue with a click and collect service but will close to the public apart from very limited access for essential services
  • Weddings and civil partnerships will stop apart from in exceptional circumstances
  • Notice of births and deaths continue and essential notices of marriage
  • Citizenship ceremonies will be rescheduled
  • Community Help Hub will be promoted again to support isolating residents
  • Home visits will only continue where there is a safeguarding need or virtual options are not possible
  • Support groups e.g. for people affected by domestic abuse, will continue in line with government guidance
  • The Heritage Hub will close
  • Adult education will continue virtually apart from exceptional circumstances
  • Adults and children’s services to continue - all virtual wherever possible
  • Our court related work will continue to ensure children are protected from abuse
  • Day centres will remain open supporting vulnerable people where there is demand
  • Colwell Arts Centre will close except for click and collect of instruments
  • Other services will continue to be provided with the majority of staff working from home, please check the relevant services' pages for more information

This page will be updated as more information becomes available

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