Latest service updates
So that we can continue to focus on the county’s response to the Covid-19 pandemic, and ensure our staff and the community stay as safe as possible, we have changed the way we run some of our services.
Below is a list of council run services that are either closed, postponed or that are being delivered differently. This page will be regularly updated to reflect the latest position.
Adult Education in Gloucestershire
Following Wednesday’s announcement by the Government, our centre sites are now not available for classroom learning and exams, however we are working to put in place a remote learning offer for our classes. We are contactable for enquiries on 0800 542 1655 and via our social media channels.
Facebook | Twitter
We will provide you with updates when possible.
Concessionary travel restrictions
Time restrictions applying to the English national concessionary bus pass scheme in Gloucestershire will be removed from Monday 23 March. Anyone holding a pass will be able to travel for free on all public bus services until further notice.
All public Gloucestershire County Council meetings have been postponed until further notice.
May elections have been suspended along with the Winchcombe and Woodmancote by-election on 26 March 2020.
Some planned works including resurfacing schemes have been postponed so that the team can focus on the most urgent work, prioritising gritting, flooding, fallen trees and responding to emergency road defects reported by the public.
We continue to prioritise the delivery of critical services therefore we ask that all non-emergency matters are reported online at www.gloucestershire.gov.uk/report-it or emailed to us on firstname.lastname@example.org
Our phone line 08000 514 514 is now for emergencies only
Household waste and recycling centres closed
Following the announcement by the Prime Minister on the evening of Monday 23 March that everyone should stay at home to save lives, we have closed all household waste recycling centres with immediate effect.
Recycling centres will not open from Tuesday 24 March onwards, for an indefinite period. Visiting recycling centres is not included in the reasons for leaving home.
All households should make full use of their kerbside waste collection service, which your local council is making every effort to keep operational for your recycling, green and food waste and general waste.
If you have suspected or confirmed Coronavirus and are self-isolating, you need to double bag your used tissues and disposable cleaning cloths and wait 72 hours before putting it out for collection.
More information here
Information Management Serivice
Due to the ongoing uncertainty of the full impact of Covid-19 there are likely to be disruptions to our services. At the moment, we are focussing on high priority work and the remainder will be subject to delays. We appreciate your patience during these unprecedented times.
Libraries and Archives
All council run libraries and Community Access points, and Gloucestershire Archives at the Heritage Hub will close from Monday 23 March until further notice.
Public Rights of Way
People living in proximity to public rights of way are reminded that the public have a legal right to use a public right of way, and that they should not block or obstruct paths.
See our full update about using public rights of way here.
All ceremonies are cancelled with immediate effect – this is in line with the Prime Minister’s announcement of 23rd March 2020.
There are some changes to parts of the registration service, and they are experiencing a very high volume of calls.
The latest information on births, deaths and marriages.
Following government guidance, all county schools will close from Monday 23 March to many children in the county. Children of key workers, young people in care and those with an Education Health and Care Plan will still be able to attend school.
Information about school and key workers
Advisory Teaching Service
Due to the Covid-19 outbreak the Advisory Teaching Service locality offices are temporarily unmanned, but we will continue to support schools and settings throughout this difficult time.
All Advisory Teachers are working remotely from home, and are contactable by e-mail.
Our telephones are currently being diverted to our Gloucester Office (01452 426955 or 01452 427579), so please do contact us for support as required.
Sending post to Shire Hall
We are trying to reduce the amount of incoming mail to Shire Hall’s post room. If you are a supplier for the county council please send us invoices digitally by emailing them to P2Pprocessing@gloucestershire.gov.uk.
Please use digital payments and transactions were possible too.
Thank you for your co-operation.