Looking after your wellbeing

It is important to look after your wellbeing during such a turbulent time.

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department (A&E or ED).

Local - Kooth

Visit the Kooth website

  • For 11 to 18 year olds.
  • An online support platform where young people can access free anonymous counselling, join friendly discussion boards, keep online journals, goal trackers, and read self-help articles with the option to contribute their own experiences or advice.
  • Online platform available 24 hours a day.
  • Counselling available 12:00pm to 10:00pm Monday to Friday, and 6:00pm to 10:00pm at weekends.

Local - School Nurse

07507 333351  |  Visit the School Nursing website

  • For 5 to 19 year olds.
  • ChatHealth is open Monday to Friday from 9:00am to 4:30pm for 11- 19 year olds who may want to discuss a health issue.

Local - Young Gloucestershire

01452 501008  |  Visit the Young Glos website

  • For 11 to 25 year olds.
  • Counselling by phone and via online chat.
  • Emergency Support packages to existing clients.
  • Connect – the alternative education programme.
  • Detached youth work - for vulnerable.
  • Online activities.

Local - Young Gloucestershire Link Chat for Vulnerable Young People

01452 501008  |  Visit the Young Glos website

  • Offering support to young people aged 16 to 25 with their mental health during this time.
  • Trained mental health youth workers available daily.
  • Offering Zoom and phone calls.
  • Mindfulness sessions, counselling support online, fitness sessions etc. Support is tailored to individual need.
  • Open access but is targeted to young people who may be facing additional challenges in their lives.

Local - Gloucestershire Young Carers

Visit the Gloucestershire Young Carers website.

  • Supporting the 'young' in young carer.
  • Providing a range of services for young carers and their families.

Local - TIC+ (Teens in Crisis)

Call: 01594 372777  |  Text: 07520 634063  |  Visit the TIC+ website

  • For 9 to 21 year olds.
  • Counselling by phone, online text chat or video chat.

Local - TIC+ Chat 1:1 Drop-in

0300 303 8080 | online chat on the TIC+ website

  • An anonymous helpline for children and young people aged 9 to 21 in Gloucestershire who are struggling with mild or temporary mental health issues due to the Covid-19 pandemic.
  • Sunday to Thursday 5:00pm to 9:00pm.  
  • Open access.

Local - Parent Support and Advice Line

0800 6525675 | online chat on the TIC+ website 

  • Anonymous drop-in support, no appointment necessary, for parents worried about their child’s mental health or emotional wellbeing.

Local - Gloucestershire Self Harm Helpline

0808 801 0606   Text: 07537 410 022  |  Visit the Gloucestershire Self Harm Helpline website

  • For people who self harm, their families and carers.
  • Telephone, web chat and text support 5:00pm-10:00pm daily.

Local - emotional support for sexual assault and childhood sexual abuse victims

Click to download a guide to sexual assault support services in Gloucestershire (PDF, 454.6 KB) .

Local - On Your Mind

New Mental Health helpline for children, young people and parents/carers. Call 01865 903777 (9am – 5pm) and 01865 901000 (5pm – 11pm). Visit the On Your Mind website.

Local - Gloucestershire Counselling Service

Offers affordable counselling online via telephone and video call. You can self-register via the Gloucestershire Counselling Service website for children, young people and family counselling.

Local - On Your Mind

Visit the On Your Mind website

If you are struggling to cope with your emotions or situations in your life, you are not alone.

You can use the information on the On Your Mind website as a starting point and find out where you can get extra help from.

National - Childline

0800 1111  |  Visit the Childline website

  • Childline counsellors available online or on the phone from 9:00am – midnight.

National - Mix

0808 808 4994  |  Visit the Mix website

  • For under 25 year olds.
  • UK’s leading support service for young people.
  • Support with mental health, money, homelessness, finding a job, relationships and drugs.

National - Young Minds

0808 802 5544 – parents' helpline |  Visit the YoungMinds website

  • Online information and advice to support children, young people and their parents.

National - Chat Health NHS

Visit the Chat Health website

  • A safe and easy way to speak to a qualified health professional.
  • Just send a message, you don’t have to give your name.

National - Samaritans

116 123 |  Email Jo at Samaritans  |  Visit the Samaritans website

  • 24/7 listening support via email and phone call.

National - Shout

Text 'shout' to 85258  |  Visit the Shout website.

  • You can text us any time, day or night.
  • Your messages with us are confidential and anonymous.
  • It is free to text Shout 85258 from all major mobile networks in the UK.
Page updated: 28/09/2021 Page updated by: GCC

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