Self-isolating / living alone


Taking care of your mind as well as your body is really important if you need to stay at home or you are shielding because of coronavirus.

Below are some ways to look after your wellbeing. You can also visit the 5 ways to wellbeing page for further wellbeing tips.

Reconnect Befriending

Reconnect are offering telephone befriending for current participants and those on their waiting lists.

This is for people affected by:

  • Stroke,
  • Dementia,
  • Aphasia, and
  • other long-term health conditions, and their carers.

People can still refer into the service but there could be a wait.

They are offering a pen pal service where children, young people and adults can exchange letters with those who are isolating. There is no need for a formal referral for this and letters will go through Creative Sustainability CIC (CSCIC) so there is no need for participants to swap addresses.

For further information email Coryn or Louise or download the New-Reconnect Flyer.

Gloucestershire Age UK

Gloucestershire Age UK can offer information and guidance - call the Help Team on 01452 422660.

For older people who would like a listening ear and friendly chat call the free phone 0800 2980579.

Lines are open Monday to Friday 9:00am to 4:00pm.


Guideposts will support people self-isolating by providing a Stay Connected free helpline service. Call 0800 048 7035 (Monday to Friday 9:00am-5:00pm).

Support includes information, advice and guidance around with specific advice for carers / family members.


Are you an older individual and with no close friends or family you can call? Please call the free helpline 0800 4 70 80 90. You will be able to access information, friendship and advice. The helpline is open 24 hours a day, every day of the year.

Financial concerns

If you're concerned about financial implications of self-isolating please see our financial support pages.

Page updated: 18/09/2020 Page updated by: Gloucestershire County Council

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