Visiting guidance for residential care

Visiting is a central part of care home life. It is crucially important for maintaining the health, wellbeing and quality of life of residents.

Visiting is also vital for family and friends to maintain contact and life-long relationships with their loved ones and contribute to their support and care.

In line with the easing of restrictions across England, Government has updated it’s guidance around care home visiting (12 April). A summary can be found here.

It’s important to remember that each resident and each care setting is different and as such you should discuss with your care home what, in line with the new Government guidance, is best for you all.

Below are the key principles on which the new guidance is based:

  • Every resident can name up to two people who can come for regular indoor visits. As far as possible these two should remain the same people. These visitors will be able to visit together or separately, as preferred. Visitors and residents should keep physical contact to a minimum, but if they wish to, can hold hands. There should not be any other close physical contact such as hugging
  • In addition to their two named visitors, residents who need more intensive support from a loved one to maintain their immediate health and wellbeing can continue to nominate an essential care giver. If you provide this kind of care and support to your loved one, it is likely that this will already be outlined in your care home plan
  • Care homes can continue to offer visits to other friends or family members with arrangements such as outdoor visiting, substantial screens, visiting pods, or behind window
  • Visitors who are meeting residents indoors must carry out a rapid Covid test using a lateral flow device (LFD) on arrival to the home. If you get a positive result from a rapid test taken you should self-isolate immediately and get a PCR test to confirm the result
  • Visitors must wear the appropriate personal protective equipment (PPE) and follow all other infection control measures outlined by your home

Please continue to check back here for new information as restrictions are eased and national guidance is updated.

If you are a care home or setting seeking advice and support, please contact the council’s Brokerage Team.

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