Guidance for households with possible or confirmed COVID-19 infection

This guidance is for:

  • people with symptoms that may be caused by COVID-19, including those who are waiting for a test.
  • people who have received a positive COVID-19 test result (whether or not they have symptoms).
  • people who currently live in the same household as someone with COVID-19 symptoms, or with someone who has tested positive for COVID-19.

Leaving or people entering your home during self-isolation

Do not leave your home at anytime. This includes going to work, school, the shops or any other public area.

Have food, medication and other supplies delivered to you. Gloucestershire’s Community Help Hub can help you through your isolation period by arranging deliveries of food, medication and other essential supplies, as well as helping you to access financial support. You can call the Help Hub on 01452 583519. The help hub phone line is open Monday to Friday 9am – 5pm.

Do not invite or allow social visitors to enter your home, including friends and family. If you want to speak to someone who is not a member of your household, use the phone, email or social media.

If you or a family member receive essential care in your home, carers should continue to visit and follow the provision of home care guidance to reduce the risk of infection.

All non-essential in-house services and repairs should be postponed until the self-isolation period is completed.

Living with others during self-isolation

  • If you can, use separate washing and cooking facilities. These should be cleaned before being used by others.
  • Don’t share towels, toothbrushes, cups, plates or cutlery.
  • Wash hands with soap and water before cooking and eating, and after using the toilet.

It may be difficult for some people to separate themselves from others in their household. Not all these measures will be possible if you are living with children or have caring responsibilities but follow this guidance to the best of your ability in these circumstances.

Page updated: 23/02/2021 Page updated by: Gloucestershire County Council

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