Telephone system issue

We have problems with our telephone systems. While we resolve these issues please email the team you need to contact or call back later.
Many thanks for your patience.

Test and Trace / Self Isolation Support Payment

The government’s package is for people on a low income, who must legally self-isolate for 10 days and cannot work from home during this period. From 28 September 2020, if you receive a positive Covid-19 test result or are told by the NHS to self-isolate because of close contact with someone who has Covid-19, you may be eligible for a £500 lump sum. Payments will only be made for people with a positive diagnosis from 28 September onwards (not before). The scheme is due to end on 31 January 2021. These payments are being managed by the district councils, to check out if you are eligible or to apply, visit the website of the district council in which you reside:

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