Visiting guidance for care homes

Guidance for visiting arrangements in care homes was published on 22 July 2020 by PHE (

This guidance states that prior to visits being allowed in care homes, the director of public health in every area should disseminate their view on the suitability of visiting in the local authority area, taking into account infection rates and the wider risk environment.

On 28 July 2020 Sarah Scott, supported by the C19 Tactical Response Group, reviewed the relevant information set out in the care home visiting guidance (July 22 2020). At this time she agrees that due to current low levels of COVID-19 in Gloucestershire

  • care home visiting can be permitted
  • as long as care homes are able to support the visiting guidance and have completed their own risk assessment.
  • this decision will be reviewed at a minimum weekly. If there is any change to the advice to allow care home visiting this will be communicated directly with care homes.

The decision on whether or not to allow visitors, and in what circumstances, is an operational decision and therefore ultimately for the provider and managers of each individual setting to make dependent on their individual circumstances and assessment of risk.

Local principles, protocols and templates based on the national guidance are available here and have been shared with all care homes. 

If you are a care home or setting, please contact the council’s Brokerage Team for advice and support.

If you are a relative of someone in a care home or setting you can contact the council’s Health Protection Team for advice on COVID-19 related matters.

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