Other support and resources for HAF

We have collected information to support children and their families over the school holiday period. 

You can download a pdf of the information provided below here

Mental Health and Wellbeing

Support for children and young people

LGBT+ support for children and families

Support for children and young people seeking help with anxiety, depression, low mood (not in immediate crisis)

Support for parents and carers

Support for victims of sexual assault

Support in the community

Support for children and young people

The Children and Adolescent Mental Health Service (CAMHS)

The Children and Adolescent Mental Health Service (CAMHS) has a centralised referral and advice line where the service will review self-referrals for children and young people who require additional support. CAMHS offer specialist mental health services for children and young people (and their families/carers), who are experiencing moderate to severe mental health difficulties. Services are also provided for children and young people who have health issues related to a learning disability. In addition, CAMHS provides a range of options so children and young people can access early help, support and advice within their schools and local communities to help improve their mental health and emotional wellbeing.

Young Gloucestershire

Young Gloucestershire is a countywide charity that supports disadvantaged young people who are facing challenges in their lives.

Young Gloucestershire is open 9am to 4pm most days and have redesigned their services and are offering the following support for young people:

  • Counselling (online and face-to-face)
  • Youth work one-to-one sessions and support (online or face-to-face)
  • Online mindfulness sessions
  • All of our normal services that can be seen on our website are being delivered

ThinkNinja app

Think Ninja is an App created for young people to allow them to learn about their mental health and develop skills helping them to stay well.

It’s really easy to download and install ThinkNinja. Just search “ThinkNinja” in Apple App Store or Google Play Store and install and then enter a few registration details.

Teens in Crisis (TiC+)


TiC+ offers counselling sessions face-to-face, online, via telephone or via video to suit the needs of each individual. They aim to improve, preserve and promote good mental health & wellbeing among young people and their families.

TiC+ also has TiC+chat, which is an anonymous drop in service - TiC+chat that runs Sunday through to Thursday 5pm to 9pm. Young people can phone or use the online
chat to talk to a Mental Health Practitioner.

Phonel: 01594 372777

Text: 07520 634063


Infobuzz offers therapeutic and practical support for families and young people with complex needs:

  • Counselling – (online or face-toface)
  • Telephone or online support for vulnerable families who have a loved one in prison


Gloucestershire Young Carers

Gloucestershire Young Carers offers support for young carers aged 8 to 14-years, including:

  • Assessments and individual support plans
  • Online interactive sessions for junior and senior young carers
  • Online participation opportunities for young carers, locally and nationally
  • goal-led one-to-one support addressing individual issues
  • Private Facebook Group with advice, information, and activities
  • Specialist targeted services for young people caring for someone with addiction problems and/or mental illness – online and face-to-face in small groups
  • Young Adult Carer Service (for young adult carers (16 – 24 years): one to one support; interactive support, advice and activities through a private  Facebook group.
  • Advice and support to professionals to improve their response to young carers

Crisis Resolution and Home Treatment Team


0800 169 0398 or 0300 421 8100. If immediate danger to life call 999

  • Suitable for ages 11+
  • 24 hours a day, 7 days a week
  • An increased level of care for those with mental health conditions or experiencing emotional and psychological distress
  • Minimised face-to-face contact – use of telephone, text and video-based technology

Winston’s Wish

Winston's Wish provides support and therapeutic interventions for children and young people who have been affected by bereavement.

Tel 08088 020021


A county wide service for young people aged 13-19 who have experienced or are experiencing teenage relationship abuse, affected by domestic abuse in the home or are displaying harmful behaviour in their relationships.



On Your Mind local

A local resource for young people to explore different aspects of mental health and find local and national services available to them, produced with partner Gloucestershire Clinical Commissioning Group

LGBT+ support


Mermaids has been supporting gender diverse young people since 1995. The charity provides guidance and support for parents and guardians who may be caring for a gender diverse child as well as offering a safe community for them.



FFlag is a voluntary organisation and charity which is dedicated to supporting parents and families and their LGBT+ members. Their website contains a wealth of resources and information.

For children and young people seeking help with low mood, anxiety or depression (NOT in immediate crisis)

School Nurse


They assess and identify community health needs in school settings, offering support and advice on a range of health issues such as emotional health, obesity, sexual health, smoking and substance misuse.

Young Gloucestershire

01452 501008



0800 1111

Childline counsellors available online or on the phone from 9am – midnight



0808 808 4994

UK’s leading support service for young people under 25 years old. Provides support with mental health, money, homelessness, finding a job, relationships and drugs.

Young Minds


0808 802 5544 – parents’ helpline

Online information and advice to support children, young people and their parents

Support for Parents and Carers

Little Orange Book – expert advice on helping babies & young children when they’re poorly:





116 123


24/7 listening support via email and phone call.

Campaign Against Living Miserably (CALM)

0800 58 58 58

A leading movement against suicide. Helpline and webchat 5pm–midnight, 365 days a year.

Stay Alive App

An app for those at risk of suicide or those worried about someone else.

IAPT (Improving Access to Psychological Therapies) – Let’s Talk

0800 073 2200

The IAPT service provides support for mental health conditions, such as depression, anxiety, PTSD, OCD and phobias.


Free, anonymous online counselling and self-help resources.

Community Advice, Links, Mental Health Support (CALMHS)

0345 8638323 or 01452 317460

Text: 07812 067087

Offering those with moderate to severe mental ill health one-to-one support, personal support plans and signposting to other services.

Community Wellbeing Service

Connecting people to local services, organisations and groups that can help improve general wellbeing and meet wider social needs.

  • Cheltenham - glccg.ccpcommunitywellbeing@nhs.net, 0300 365 6463
  • Cotswolds - cws.grcc@nhs.net, 07738 106384
  • FOD District Council - community.wellbeing@fdean.gov.uk, 01594 812447 or 01594 810000
  • Gloucester City - hgl.communitywellbeing.gloucester@nhs.net, 0300 131 0024
  • Stroud and Berkeley Vale - communitywellbeing.stroud@nhs.net, 0345 863 8323 – option 3
  • Tewkesbury/Newent/Staunton & Corse/Mythe - ccpcommunitywellbeing@nhs.net, 0300 3656463

Mental Health Matters


0800 0851718

For adults 18 and over. 24 hour phone and web chat for emotional support and signposting to services.

Alexandra Wellbeing House


Phone: 01452 245338

Email: admin@sgmind.org.uk




The Facts4Life website includes ideas for parents to help support young people with their health and wellbeing. 

Support for victims of sexual assault

Gloucestershire Rape and Sexual Abuse Centre (GRASAC)


GRASAC provides support for any individual affected by rape, sexual assault or abuse at any time in their lives.

Tel: 01452 526770

Email: support@glosrasac.org.uk  or info@glosrasac.org.uk


  • Monday 12.00pm – 2.00pm
  • Tuesday & Wednesday 6.30pm – 8.30pm

Gloucestershire Counselling Services


01453 766310 Our office is open between 9.00am and 4.00pm Monday to Friday. At other times telephone messages can be left on the answer phone and your call will be returned as soon as possible.

Provides emotional support and counselling to victims of sexual violence.

Support in the community

Change, Grow, Live (CGL)


01452 223014

  • Drug and alcohol recovery service
  • Appointments by phone & email

Gloucestershire Carers Hub


Phone: 0300 111 9000 Mon, Wed & Fri 9am-5pm Tues & Thurs 8am-8pm

email: carers@peopleplus.co.uk

The Gloucestershire Carers Hub provides information, advice and guidance for unpaid carers over the age of 18.

Services available include:

  • advice on benefits
  • emotional and wellbeing support
  • access to carer support groups
  • statutory carers assessments
  • training and contingency planning.

Carers can sign up to receive regular postal or e-newsletters.

0300 111 9000


Your Circle


Your Circle is a directory to help you find your way around care and support, and connect with people, places and activities in Gloucestershire.


  • Home & Housing
  • Travel & Transport
  • Work, Learning & Volunteering
  • Things to do
  • Money Matters & Benefits
  • Health & Wellbeing
  • Care & Support
  • Looking after someone
  • Keeping Safe
  • Information & Advice

Gloucestershire Domestic Abuse Support Service (GDASS)


A service to reduce the level of domestic abuse and improve the safety of victims and their families.

Helpdesk open Monday to Friday, 9am – 5pm:

Phone: 01452 726 570

Email: support@gdass.org.uk


Voluntary agencies and statutory services who meet people experiencing domestic abuse can make a referral to us. We particularly welcome self-referrals directly from individuals.

Positive Relationships Gloucestershire (PRG)


A service for men and women aged 18 and over, living in Gloucestershire, who want to make positive changes to improve relationships with their partner, ex-partner or future partners.

Phone: 01452 529866 Mon – Friday (9:00 am – 5:00 pm)

Email: PRGGloucester@splitz.org


Gloucestershire Self Harm Helpline

  • 0808 801 0606
  • Text: 07537 410 022
  • Webchat

For people who self harm, their families and carers Phone, web chat and text support 5pm-10pm daily.

MHELO (Mental Health Experience Led Opportunities)

01452 234003

Mental health user led support on Facebook.


Treasure Seekers/The Cavern

56 Westgate Street, Gloucester, GL1 2NF

We are open from 10am-11pm Monday -Saturday and 4pm-11pm on Sundays. Each of our areas have different opening times. The Hub is open during the day, and the Cavern every evening in case you want to speak to someone about getting involved.


Phone: 01452 307201

Email: info@kftseekers.org.uk or cavern@kftseekers.org.uk

Glosfamilies Directory


A directory to give support and advice to families.

Targeted Family Support Services

Gloucester City, Forest and Stroud Targeted Family Support Services is an organisation dedicated to the support of vulnerable children from pre-birth to 11yrs and their families, providing solution and outcome focused targeted intervention services for families who may be experiencing issues.


Home-Start in Gloucestershire

Home-Start Stroud and Gloucester is a local charity which supports parents who are going through challenging times located in the Stroud District of Gloucestershire and we are currently developing our service in Gloucester.



A-Z of Services Be Well Gloucestershire


A comprehensive list of all the services and support available, listed by category.




Page updated: 04/04/2022 Page updated by: Gloucestershire County Council

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