Read our FAQs

Is my child eligible for HAF?

If your child attends school from reception to year 11 in Gloucestershire and receives benefits-related free school meals, your child is eligible for HAF.

How can I stay up to date on HAF news?

We run a weekly newsletter for parents which includes news and updates on the HAF programme, as well as handy, tricks, tips and recipes for your family. You can sign-up to receive these. We will also be posting updates on our social media accounts on Facebook and Twitter, and making sure that our website is up to date.

How do I sign up to the Children’s Activity Booking System (CABS)?

Once you have found the activity you wish to book through the Gloucestershire County HAF website click on it, then in the top right corner click register. Fill in your details then you will be sent a confirmation email and your account will be set up to book activities. Check out this guide.

I’m having issues using the Children’s Activity Booking System (CABS) system

Please use the help resources available on the CABS system if you cannot access them please contact your provider or district lead directly who will be able to assist you on the matter.

I’m not sure what district I fall under

The name of your district will be on your most recent council tax bill. In most cases you will also see it on your wheelie bin.

When can I book activities for my child?

Bookings will go live on 1 December and we will announce this across our social media as well our newsletter. Stay posted as we advise booking as soon as possible because places are taken fast!

When do the activities take place for Winter HAF 2022?

HAF will be running for four days in the winter from 19th to 22nd December.

I have booked an activity I can no longer attend. What should I do?

Log into your CABS account, go to ‘bookings’ and click ‘cancel booking’ for the event you wish to cancel. If the cancel button is unavailable, please get in contact with the details provided by the activity provider.

I need assistance with travel to the activity sites. How can you help?

We have been working closely with providers to ensure that transport can be accessed, if your child is unable to attend due to lack of transport please contact your district lead who will be able to assist you.

My child needs extra support due to a disability. How can you help?

We have been working hard to make sure that every eligible child in Gloucestershire has the opportunity to experience of HAF, regardless of circumstance. Which is why we have been working with Active Impact, to facilitate training for all of our providers to ensure they meet the needs of SEND young people.

We encourage you to get in contact with the activity providers to learn more about how they can meet the needs of your children before the day of the activity.

After this, if you still feel as though your child’s specific needs may not be met, please contact us at HAFParentEnquiries@gloucestershire.gov.uk.