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Our contact details

Coronavirus Support and Information

Coronavirus Helpline

Open to teachers and support staff who work with children and young people who live/attend an educational setting in Gloucestershire.

Confidential telephone support, staffed by Educational Psychologists, to talk through questions or concerns about children and young people’s wellbeing or learning during the current pandemic and as students return to school.

  • Call slots of up to 30 minutes.
  • Weekdays during term time from 2pm - 4 pm.

Please call: 01452 426515


Transition back to school following Coronavirus distancing measures

There are many concerns and questions about how best to support the transition of children in to school following social distancing measures.


Returning to School using Psychology to Support Pupils

An exploration of intervention principles promoting:

  • A sense of safety
  • Calming
  • Sense of self and community efficacy
  • Connectedness
  • Hope


Supporting the transition of children in to school and college

Our new guidance covers the following topics:

  • Staff wellbeing
  • Pre-school to infants
  • Primary to secondary school
  • General guidance


Supporting children and young people

We recognise that many children and young people will have questions and concerns about the current coronavirus pandemic. With constant news, social media and a high level of uncertainty, children and adults will probably be feeling more stressed at the moment. Children may have questions, behave differently or appear more upset and it can be difficult to know what to say.


Talking to children and young people about Coronavirus

This section provides useful guidance about how to talk to children and young people about coronavirus


Supporting children during school closures

This section addresses the unique circumstances that children and families will experience due to school closures for most children


Bereavement and a Covid-19 related death in the school community

When an unexpected and tragic event happens within a school community there are a number of things to do and consider. Here we offer advice designed to support the process that senior leaders should follow in the event of a death, and offer some practical guidance on how to tell the school community about a death.


Coping with a Covid-19 related death in school

This section provides useful information about the various processes schools will have to follow in the event of a death and describes how the Educational Psychology Service will support the school community


Breaking the news of death related to Covid-19

This page offers practical guidance on how to tell the school community about a death

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