General enquiries

If you have a fire or rescue emergency, always dial 999 immediately

Home safety enquiries

If you have a home safety concern, need to seek advice about smoke alarms or would like to find out more about a home fire safety visit please call FREEPHONE 0800 180 4140 to speak to our Community Safety Team.

Please also see the your safety section of our website for information.

Business fire safety concerns

If you have any concerns or complaints about non-domestic commercial and business premises (including the communal/shared areas of flats), please contact us on 01452 888777 or:

Email: BusinessFireSafetyConcerns@glosfire.gov.uk

Telephone: 01452 888777

General enquiries

If you have any other general enquiries, please contact us by:

Email: fire@glosfire.gov.uk

Telephone: 01452 888777

Post: Gloucestershire Fire and Rescue Service, Quayside House, Quay Street, Gloucester, GL1 2TZ

If you have a complaint to make or would like to give us feedback, please go to our comments, compliments and complaints page.