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Safe and Well

Safety in the Home

Gloucestershire Fire and Rescue Service has a dedicated team of operational firefighters and Community Safety Advisors (CSA's) that conduct 'Safe and Well' visits at people's homes throughout Gloucestershire.

The CSA's have received additional training to give people in their homes not only fire safety advice, but advice on their general wellbeing. This additional training ensures the CSA's can recognise winter-related illnesses and issues, such as falls, cold homes, flu and social isolation during health and wellbeing checks for the over 65s.

If the fitting of smoke alarms is recommended during a 'Safe and Well' visit, these will be supplied and fitted free of charge.

As part of our response to COVID-19, there will be additional steps prior to any visit being undertaken.

The occupier or the requester will be asked to confirm:

  • If anyone in the property is in self-isolation?
  • If anyone in the property is showing symptoms of COVID-19 such as high temperature or a new, persistent dry cough?

In some circumstances, a partial visit may take place over the telephone and advice given to the occupier. The full Safe and Well check will be arranged for a later date.

If you are concerned about someone who you feel is at risk from a fire in their home, please call the advice line 0800 180 4140

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