UPDATE: Restrictions on emails have been lifted

We now have sufficient confidence our systems and servers have not been affected by the recent cyber attack on our ICT provider, Sopra Steria, that we have lifted the block on external emails.

As you would expect, there are a large number of emails that have been quarantine but work is well under way to release them and should be completed by the end of tomorrow (Friday).

Thank you for your patience and support whilst we have worked to safely resolve the situation.    


If you need us urgently, please call us.

Five-day closure of Hempsted Household Recycling Centre in May


From 8th – 12th May, Hempsted Household Recycling Centre in Gloucester will be closed for work to accommodate more traffic and reduce queues.

The changes will take effect in June and are being made in response to customer feedback and increased use.

Work includes extending the upper road area and creating a multiple lane traffic system, as well as increasing the boundary size to accommodate heavy vehicles. The plans will also make it possible for a reuse shop to be added in the future.

Alternative recycling facilities are available at Fosse Cross, Wingmoor Farm and Pyke Quarry, however residents may prefer to plan their visit before or after the closure dates to avoid queues at other sites.

The full list of household recycling centres is available on www.recycleforgloucestershire.com

Roger Smith, contracts manager for Gloucestershire County Council’s joint waste team said: “Hempsted is the busiest household recycling centre in Gloucestershire. We have listened to feedback from users of the site and are making these changes to address queuing times.

“Temporary closures are necessary for work to go ahead safely, but have been kept to a minimum. I would like to thank residents for their patience and cooperation.”