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Next steps for Bishops Cleeve 'flagship' Library


Following positive feedback from customers about the exciting new pilot to extend library opening hours and more access to additional services at Bishops Cleeve, Gloucestershire County Council has announced the next steps, launch date and refurbishment of the library.

The extension of library hours at Bishops Cleeve, which was announced in June 2016, is being made possible because of open+ technology. This allows registered customers to use the library on a self-serve basis outside of staffed hours.

The changes will also allow users of the library to have more access to additional services, which will include using the library to skype revenue and benefit officers at Tewkesbury Borough Council, giving Bishops Cleeve customers greater access to advice than at present.

The council recently ran an engagement with customers from 6th June - 16th July 2016 to get their thoughts and feedback on the changes. This showed that 84 per cent of respondents supported the idea and said they would use the library during open+ hours.

To install the technology, the library will be closed 3rd - 16th October 2016, so that the library can undergo a minor refurbishment with new digital technology set up and the open+ system installed. The library will open as usual to the public at 1.30pm on Monday 17th October.

The refurbishment will see the library getting new lighting, a fresh coat of paint and new seating. The new digital technologies mean customers will be able to do more online transactions without having to log on to a public network PC, as well as improved access to other services.

Customers will be able to apply to become an open+ member from Monday 24th October, with the system being live from Monday 7th November 2016 for a six month trial

Cllr Robert Bird, county councillor for Bishops Cleeve, said: "I am really pleased that our busy library is trialling new technology to extend opening hours and improve access to services. This will be a real benefit to the local community and a further boost to library usage once the new technology is introduced."

Cllr Andrew Gravells, cabinet member for public health and libraries, said "I'm really happy that the public are on board and can see how positive this innovative technology will be for the library and local community of Bishops Cleeve.

"We've tried to keep the closure to a minimum by getting all the work done at the same time. I'm sure the refurbishment and new digital technologies that are being installed will be absolutely worth it and I would like to thank everyone for their patience during the closure."

If you have any queries about the refurbishment or closure, please speak to a staff member at Bishops Cleeve library.

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