UPDATE: Problems contacting us by email

We are currently not able to receive emails. Our IT provider has been subject to a cyber attack. From the checks they have carried out so far, they do not believe our systems have been affected, however as a precautionary measure we have blocked all external emails from reaching our servers, until they can assure us that this is the case.

Emails from us are not affected by the block that is in place, so you should still receive contact from us in this way, although it may take slightly longer than normal. 

We will let you know when these issues are resolved.

If you need us urgently, please call us.

More libraries set to reopen


More libraries in Gloucestershire will be reopening their doors to the public following the easing of lockdown restrictions.


Four libraries – Newent, Longlevens, Prestbury and Stonehouse – received a hugely positive response to their reopening last week.

The following libraries are now looking forward to welcoming customers back:

  • Cheltenham Library, Tuesday 18 August
  • Churchdown Library, Tuesday 18 August
  • Fairford Library, Monday 24 August
  • Hucclecote Library, Monday 24 August
  • Winchcombe Library, Monday 24 August
  • Charlton Kings Library, Tuesday 25 August
  • Wotton-under-Edge Library, Tuesday 25 August
  • Nailsworth Library, Wednesday 26 August

Each library will have a certain amount of people allowed in at any one time depending on the size of the building. There will be hand sanitisers available and a one-way system in many libraries, but in some of the more complex buildings 2m markings will be in place instead to help people to socially distance.

New regulations mean that customers must wear face coverings inside libraries and we would kindly ask anyone with Covid-19 symptoms not to visit.

Public computers are available to book up to three days in advance on a limited basis to meet demand and hygiene requirements.

For more information on your local library, including opening times and days, visit www.gloucestershire.gov.uk/libraries-are-back

Libraries continue to offer collection services, enabling customers to request books, DVDs and other items they would like to borrow.

For a full list of libraries offering collection services and more details about our digital library service, including digital books, magazines and other resources, see:

If you haven’t yet joined your local library and would like to browse our digital catalogue and take advantage of the collection services, go to www.gloucestershire.gov.uk/libraries/join-the-library

Cllr Dave Norman, cabinet member for libraries at Gloucestershire County Council, said: “We know how much people value their local library so it’s great news that more are being reopened. I’d ask customers to please be patient while visiting as it will be a different experience than before.

“It’s really important that everyone follows the social distancing measures when visiting, so we can make sure all our libraries remain safe for our staff and customers and we can continue to open more over the coming weeks.”

Help us improve Gloucestershire County Council

Don’t include personal or financial information like your National Insurance number or credit card details.