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Serving Cheltenham


Residents of Benhall and Up Hatherley will benefit from a brand new service from January, which will provide better access to shops, a pharmacy and the local library. It will also operate on Saturdays as well.

The new service K, which serves Cheltenham - Benhall - Up Hatherley, will combine the current J and K services. The new route has been extended to Benhall and each bus stop will have a set time each hour that the bus will arrive; making is easier to know when a bus is expected.

The number of services per day is also extending, from five to seven. The new service will be operated by Pulhams Coaches.

The previous services did cover near Cheltenham station, which the new service will not. However, service D operates up to every 10 minutes around the station.

There have also been changes to service F, which following feedback from customers, is going to be extended to serve Gloucestershire airport.

Service F will continue to run every 30 minutes Monday - Saturday, and hourly on a Sunday. There have been a few tweaks to the timetable, while the service will now be operated by Stagecoach.

Services P, Q and V are also being combined to provide a new service. The P/Q service will be run by Pulhams Coaches and extended to cover Priors Road and the Cleevemount Estate.

The service will run on an hourly timetable, with P running clockwise, and Q anti-clockwise. Like the new service K, each stop will have a set time for residents to catch a service, instead of having to know a timetable.

Although the overall journey time of the route is about 10 minutes longer, there is very little impact on journey times because it's a circular route and people can choose to get the bus in the direction that will give them the shortest journey time. There will be four journeys in each direction for each route, and the service will operate Monday - Saturday with a low floor bus. Using these buses will make them more accessible than the buses currently used on the service V.

A new bus stop will be placed outside Sainsbury's to give bus users access to shopping instead of going into the shopping area to avoid buses having to make an unsafe turning.

A short section of Hewlett Road won't be served by the new service but there is only a short walk to the nearest stop and community transport is available in the area.

The changes come after a consultation last year and a recently completed tender process.

Gloucestershire County Council has listened to people's views to understand what services are needed and has designed these new services to meet people's transport needs, whilst being more affordable.

The county council pays towards some bus routes in the county where the money received from bus users isn't enough to cover the cost of running them. The cost per passenger of subsidising some of these services in this way is very high, so changes need to be made to make them more affordable. Some changes have had to be made to buses only used by a few people.

Cllr Nigel Moor, cabinet member for fire, planning and infrastructure, said: "I'm happy we've been able to make positive changes to buses in Cheltenham which make them much more affordable, whilst making sure a good transport service is still available.

"We've listened carefully to local people during the consultation last year and I'm confident the solutions we've found are really valuable to people who rely on this type of transport. I hope the changes we've made will also make bus travel more attractive to people who may not have considered using the bus in the past."

Timetables for the services will be published on from 16th December, with new services to start on 23rd January 2016.

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