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UPDATE: Some of the restrictions on emailing have been lifted

We are pleased so say that we are now able to receive some external emails. Until we are completely confident that our servers are not at risk, external emails that include a link or an attachment will continue to be quarantined.  

Emails from us are not affected by the block that is in place, so you should still receive contact from us in this way, although it may take slightly longer than normal. We will let you know when these issues are resolved.

If you need us urgently, please call us.

Phishing email alert

Published
12.12.2018

If you have received an email from us which you weren't expecting please read this.

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We would like to alert you to phishing emails that are being sent pretending to be from Gloucestershire County Council, requesting payment of an invoice.

Your vigilance is the best defense. If you receive an email that you weren’t expecting please speak to a known contact on a known contact number in the first instance, before clicking on any links or taking any other action.


Quick Tip: Hover your mouse over the mail address or any links embedded in the body of the email. If the address looks weird, don’t click on it, action it or reply.

Other signs to look out for include:

  • Incorrect or unusual area codes given on contact telephone numbers
  • Poor spelling and grammar
  • A sense of urgency, e.g. the invoice period was in the past, so the payment appears to be overdue
  • Requests for payments in ways you are not used to

If you are unsure then always check: call the person you think sent the email using a known contact number.

For more help staying safe online please visit https://staysafeonline.org/

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Don’t include personal or financial information like your National Insurance number or credit card details.