Information in press releases is correct at publish date but may now be out of date.
UPDATE: Problems contacting us by email

We are currently not able to receive emails. Our IT provider has been subject to a cyber attack. From the checks they have carried out so far, they do not believe our systems have been affected, however as a precautionary measure we have blocked all external emails from reaching our servers, until they can assure us that this is the case.

Emails from us are not affected by the block that is in place, so you should still receive contact from us in this way, although it may take slightly longer than normal. 

We will let you know when these issues are resolved.

If you need us urgently, please call us.

Could you make the switch and save?


Gloucestershire County Council is encouraging people to sign up in the next round of the Big Community Switch and save money on their energy bills.

The county council is participating in the Big Community Switch to help people get cheaper gas and electricity this winter by working together.

The Big Community Switch is bulk buying fuel - if a large number of people want to change supplier together they are likely to get a better deal than just one person shopping around and switching on their own.

The more households that register their interest in switching, the more attractive it becomes for an energy supplier to offer a competitive price and the more likely consumers are to achieve significant savings.

Residents need to register their interest with the Big Community Switch by Monday 1st February at the latest.

This can be done online at or by phoning the council on 01452 42 57 57 between 8.30am and 5pm from Monday to Friday. By doing this, you are under no obligation to switch supplier.

You can register online and also find out more information at your local library.

Cllr Mark Hawthorne, Leader of Gloucestershire County Council, said: "Switching energy supplier is often the best way to save money on your bills."

"With the festive season just passing this is a great way to potentially save money in the New Year."

"We are continuing to support this scheme as we know the process of switching can often put people off.  This way all you need is a recent energy bill and the Big Community Switch will do the rest of the work and hopefully get you a better deal."

Those interested in signing up only need to provide basic information at this stage such as name, address, contact details, an indication of their energy consumption and whether they wish to consider switching for both gas and electricity, or electricity only. 

Please have a recent bill to hand when registering to ensure an accurate offer.

Residents who have registered their interest will receive a personalised energy offer from 12th February.

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