Information in press releases is correct at publish date but may now be out of date.
UPDATE: Restrictions on emails have been lifted

We now have sufficient confidence our systems and servers have not been affected by the recent cyber attack on our ICT provider, Sopra Steria, that we have lifted the block on external emails.

As you would expect, there are a large number of emails that have been quarantine but work is well under way to release them and should be completed by the end of tomorrow (Friday).

Thank you for your patience and support whilst we have worked to safely resolve the situation.    

 

If you need us urgently, please call us.

Cleeve Link update - 2

Published
06.03.2017

Following the news last week that Cleeve Link, one of the council’s home care providers is closing, we were informed a small number of visits were missed over the weekend. In each case we followed up to make sure the service user was safe and well.

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The Cleeve Link carers have carried on working, through the uncertain times, and their dedication and commitment will mean they will continue to provide care this week.

The council is now working with partners to take on the care staff going forward.

The 24hr telephone number for queries is still available for anyone with concerns 01452 887689.

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