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UPDATE: Restrictions on emails have been lifted

We now have sufficient confidence our systems and servers have not been affected by the recent cyber attack on our ICT provider, Sopra Steria, that we have lifted the block on external emails.

As you would expect, there are a large number of emails that have been quarantine but work is well under way to release them and should be completed by the end of tomorrow (Friday).

Thank you for your patience and support whilst we have worked to safely resolve the situation.    

 

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New providers to continue care across county

Published
21.03.2017

New care agencies across the county have stepped in to pick up home care that was previously provided by Cleeve Link.

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Since the announcement that Cleeve Link would be going into liquidation, Gloucestershire County Council have been working hard to ensure that care continued to all vulnerable people, and that new providers were in place.

Care is being split across five different providers covering the following areas:

  • Gloucester and Stroud – Human Support Group
  • Cheltenham – Comfort Call
  • Forest of Dean – Radis
  • Cotswolds – Careful Care
  • Tewkesbury town and Marina Court – Live Well at Home

Wider Tewkesbury borough – Radis and Comfort Call

Cleeve Link staff who provide care that have continued to stay in their role and provide care are all being kept on by new providers. The council has made good any missed pay in the interim and ensured that the new providers will be able to pay all staff going forward.

Cllr Dorcas Binns, cabinet member for older people, said:

“I would like to thank all the care staff who have worked through this difficult time and the people who receive care for their patience.

“We were only made aware of Cleeve Link’s intentions at extremely short notice and had no indication that the new owner planned to liquidate the company.

“These new providers will make sure care continues for those most in need.”

The hotline will continue to operate whilst care providers take over. If you are concerned about a missed visit, please contact 01452 887689.

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