UPDATE: Problems contacting us by email

We are currently not able to receive emails. Our IT provider has been subject to a cyber attack. From the checks they have carried out so far, they do not believe our systems have been affected, however as a precautionary measure we have blocked all external emails from reaching our servers, until they can assure us that this is the case.

Emails from us are not affected by the block that is in place, so you should still receive contact from us in this way, although it may take slightly longer than normal. 

We will let you know when these issues are resolved.

If you need us urgently, please call us.

Ofsted inspectors swap their day job for roles in the children’s services


Ofsted Inspectors from Her Majesty’s Inspectorate have been assigned to children’s services up and down the country to support vulnerable children during the current challenging circumstances. The inspectors will provide welcomed additional support to Gloucestershire’s early years, schools and social care teams until they are able to return to their existing role.  


The council’s children’s services continue to work hard to support schools, parents and families, and vulnerable children and young people in the county during the current crisis.

Despite stringent social distancing measures in place social workers continue to visit the most at risk children, where it has been assessed as safe to do so, as well as carrying out ‘over the gate’ visits, and using technology like Facetime and Skype to stay in touch with vulnerable young people.

Child protection conferences, child in care reviews and court proceedings continue with the help of technology, and with foster carers playing a huge role in supporting vulnerable children not only throughout the crisis but beyond, a virtual recruitment drive is still ongoing.

Cllr Richard Boyles, cabinet member for children’s safeguarding and early years at Gloucestershire County Council, said: “With so many vital roles to fulfil in our children’s services’, in what are very challenging circumstances, we welcome the support from our Ofsted colleagues. I would like to thank them, and everyone who is working on the frontline to keep our young people and families safe and supported at this time.”

The county council has recently launched a campaign to encourage everyone in the community to help them to keep children safe from harm, by being their eyes and ears. If you are concerned about a child, please contact the Multi Agency Safeguarding Hub (MASH) on 01452 426565, email childrenshelpdesk@gloucestershire.gov.uk.

For more information on reporting concerns and signs of abuse, please go to www.gloucestershire.gov.uk/keepchildrensafe.

To help support families, the council have set up a parent advice line. The advice line offers confidential advice, guidance and emotional support on any aspect of parenting and family life. If you need support, please contact the advice line on 0800 542 02 02.


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