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More than 120 rough sleepers supported by homeless hubs in first six months


Gloucestershire’s homeless hubs have seen 128 people walk through the doors since they opened in March – in a bid to move away from rough sleeping for good.

The county’s homeless hubs located in central Gloucester and central Cheltenham are staffed 24 hours a day, seven days a week to provide a safe environment away from the street. On arrival to the hub, staff rapidly assess a person’s needs and design a personal housing plan to make sure that there is no reason for them to stay sleeping rough.

Since the hubs opened:

  • 133 people have entered the hubs for support (of which 5 have been repeat service users)
  • 19 have since moved into long term accommodation, including two social housing tenancies
  • 58 have moved to short-term accommodation such as supported housing
  • 18 have been reconnected to areas outside the county, where they have accommodation and their strongest support network.

The hubs are delivered by P3 (People, Potential, Possibilities).  The majority of referrals to the hubs come in from the P3 outreach team who are made aware of rough sleepers via Streetlink. Streetlink is a way for the public to alert support services when they see someone sleeping rough, and is the first step someone can take to ensure rough sleepers are given the support they need.

During their short visit to a hub, within 72 hours, individuals are fully assessed which includes identifying specialist support for complex needs, such as mental health problems and substance misuse. The multi-agency service brings together all the relevant partners, so that whatever the next step is, it can be designed based on an individual’s needs.

Cllr Roger Wilson, cabinet member for adult social care commissioning at Gloucestershire County Council, said: “The hubs have strengthened the support we have available all year round to help rough sleepers and we can clearly see the benefits they have brought to the county.

“No one should have to sleep on the streets and we are committed to ending rough sleeping. If you spot someone sleeping outside I would encourage you to contact Streetlink online or by using the app. This will be sent immediately to the local street outreach team P3 who will try to find the person as quickly as possible and if necessary bring them into one of the hubs where they will receive one to one support to develop a personal plan.”

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