Who needs help?
You must only use this service if you have no other means of getting help, and if you need help now, not in the future.
Please note this is not a channel for emergencies or social care advice. Information about adult social care can be found on the Adult Social Care: information, advice and support page.
We are aware that there are a number of scams at the moment attempting to use the current situation to gather personal data or steal money, visit Friends Against Scams to find out more about coronavirus scams and how to protect yourself against them.
If you are Clinically Extremely Vulnerable, please register for support on the Coronavirus shielding support page.
You can find help for Test and Trace / self-isolation support on the Test and Trace / self-isolation support payment page.