16th March 2023

Due to essential maintenance work, the Liquid Logic Portal will not be available on Thursday 16th March. Should you wish to submit a Multi-Agency Request Form (MARF), please use the word document on the GSCP Website HERE and email to  childrenshelpdesk@gloucestershire.gov.uk.

The Role of the LADO & The Allegations Management process


It is the expectation that all referrers are familiar with Gloucestershire Safeguarding Children’s Procedures guidance in respect of allegations against staff or volunteers.   These can be accessed at: https://www.proceduresonline.com/swcpp/gloucestershire/p_alleg_against_staff.html?zoom_highlight=LADO

Working Together to Safeguard Children, 2018, also gives information about Section 11 of the Children Act 2004, which places duties on a range of organisations and individuals in relation to the need to safeguard and promote the welfare of children.    All allegations of abuse of children by those who work with children must be taken seriously.


  • A child is anyone under the age of 18.
  • An employee (person) is anyone working with children, be it in an employed (all sectors and settings) or voluntary capacity.
  • An employer is anyone working with or providing services to children (all sectors and settings).

An allegation may relate to a person who works with children who has:

  • behaved in a way that has harmed a child, or may have harmed a child
  • possibly committed a criminal offence against or related to a child
  • behaved towards a child or children in a way that indicates they may pose a risk of harm to children
  • behaved in a way that indicates they may not be suitable to work with children


  • Any allegation against a person who works with children should be reported immediately to a senior manager within the organisation.
  • The Local Authority Designated Officer (LADO) should be informed within one working day of all allegations that come to an employer’s attention or that are made directly to the police.


The role of the LADO is to be involved in the management and oversight of allegations against people who work with children. They are not responsible for undertaking investigations. They can provide advice and guidance to employers and voluntary organisations.   

THE LADO does not:

  • undertake any investigation;
  • have direct communication with the person subject of the allegation;
  • provide advice and support to the person subject of the allegation;
  • provide HR advice in respect of suspension or dismissal.

Please note:

  • Incidents where one child harms another child, or a parent who does not work with children harms their own children do not need to be reported to the LADO Service, these need to referred directly to Gloucestershire MASH on 01452 426565.
  • Gloucestershire LADO service do not deal with allegations re bullying , unless there is clear evidence that it is by an adult working with children.
  • Parental complaints need to go through the organisational complaints process, initially raising the complaint with the Head teacher/ Manager of the setting in the first instance.
    • General dissatisfaction with a school/setting/team or individual needs to go through the settings complaints process.


Fill in a referral/consultation form if you want advice if the behaviour you are reporting meets the LADO criteria or you are unsure. Sometimes behaviours may concern you and make you wonder whether someone is suitable to work with children i.e. there has been a pattern of inappropriate behaviour that has been addressed via disciplinary procedures but the behaviour continues to occur.   Please ensure you give as much detail as possible so we are able to make an informed decision on the way forward. Once the LADO referral/consultation form has been completed, it needs to be returned to LADO@gloucestershire.gov.uk where it will be read by the duty LADO who will then respond with the appropriate advice and information.

When contacting the LADO please be advised that the LADO email inbox is monitored from 9: 30 – 4pm Monday to Friday except during periods of annual leave when review and response times will be delayed.

Annual Report

Allegations Management Annual Report 2019/20

Allegations Management Annual Report 2018/19

Allegations Management Annual Report 2017/18

Allegations Management Annual Report 2015/16

Allegations Management Annual Report 2014/15

Allegations Management Annual Report 2013/14

Procedure Flowchart

Allegations Management Process Flowchart

Allegations Management Referral Form

Keeping Children Safe in Education

Keeping Children Safe In Education

Teacher Misconduct - The prohibition of Teachers

Teacher Misconduct - the prohibition of teachers October 2018

What to do if you have an allegation of abuse against you

What to do if you have an allegation of abuse made against you

Help us improve Gloucestershire Safeguarding Children Partnership

Don’t include personal or financial information like your National Insurance number or credit card details.