Covid-19

Information on Covid-19

Book to get a test

Recruiting care workers

UPDATE: Restrictions on emails have been lifted

We now have sufficient confidence our systems and servers have not been affected by the recent cyber attack on our ICT provider, Sopra Steria, that we have lifted the block on external emails.

As you would expect, there are a large number of emails that have been quarantine but work is well under way to release them and should be completed by the end of tomorrow (Friday).

Thank you for your patience and support whilst we have worked to safely resolve the situation.

If you need us urgently, please call us.

Social Care Policies and Procedures

The Adult Social Care policies and procedures are currently under review, some policies still refer to the old Directorate structure; however the content will, in most cases, still apply. Should you require clarification or have an urgent query relating to policy or procedure, contact your Team Manager or Locality Manager.

A

Accessible Information Standard (AIS)

Assessment and Eligibility policy

B

Blue Badge Parking Scheme policy

C

Client Affairs Team policy

Complaints, compliments and comments about Adult Social Care

D

Data protection breach policy

Death (procedures following)

Deferred Payments Agreement policy

Deprivation of liberty safeguards interagency policies and procedures

Direct payments - policy and procedures

F

Failure to Gain Access

Fairer Contributions Policy (Non Residential Care / Personal Budgets)

Financial Assessment and Benefits Team Policy and Procedural Guide

G

Gloucestershire Shared Lives Scheme - see also Gloucestershire Shared Lives Medicine Administration policy

I

Infection Control

Intimate Personal Care and Clinical Tasks

Intimate Personal Relationships and Sexuality Policy - Adults With Learning Disabilities

M

Medication Administration in Adult Social Care Day Centres policy

Medication Administration in Residential Care

Medication Policy and Related Standards and Guidance for Reablement, Senior Reablement, Community Care Workers and Health Care Assistants

Mental Capacity Act

Moving and Handling

Moving Residents between Long Term Care Homes

Multi Agency Transitions Pathway

N

Need to know protocol

O

Ordinary Residence

P

Personal Budgets Planning and Review policy

Promoting Choice: Positive Risk Management

Protection of the Property of People Who Use Services

R

Record Keeping Policy

Relationships between staff and the people they support

S

Safeguarding policy and procedures, including best practice guidance for Domestic Abuse and Self Neglect - see also Safer Recruitment Best Practice Guidelines

U

Unacceptable Customer Behaviour Policy

V

Volunteers in Social Care

W

Warning Flags Policy

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