Delivering a professional and efficient customer-focused parking service for residents and visitors of Gloucestershire whilst providing economic and environmental sustainability

Parking and Bus Lane Management

Pay a PCN | Challenge a PCN | Parking Restriction Maps | Request Enforcement

Managing parking on roads throughout the county is important to help local residents, businesses, and visitors find parking easily. This is particularly true in busy towns where maximum stays, permit schemes and parking charges are all used where appropriate to help manage parking (view all parking restriction maps for Gloucestershire County Council parking restrictions, including Resident Parking Zones, Limited Waiting bays and double yellow lines:

The work that we do is focused entirely on managing parking across the county, we do not plan to make a surplus from either enforcement activities or charging for parking. If a surplus is made all such income contributes to the costs incurred in maintaining and managing the counties Highways network.

If you are a resident or business owner, you can apply for a resident or carer permit, business parking permit or waivers. (You can check where you need a permit to park on our permit parking zone maps)

With your help, we are looking at making some more changes to how we park on the roads in Gloucestershire, like introducing more resident parking schemes and pay and display. To read more about the current parking reviews running in Gloucestershire, and to get involved, see our current and recent parking related consultations on our new parking schemes page.

If you park where you shouldn't park, or without the right permit or pay and display ticket, you will receive a parking fine, or Penalty Charge Notice (PCN). There is additional information about our parking policy in Residents parking policy.

Currently Gloucester, Cheltenham and Cirencester use Pay and Display (see tariffs table and information below) and you can also pay by phone:

Cashless parking in GloucestershireOpens new window

(Search for the location and view the parking tariffs and parking durations)

For further information about parking related issues see our Parking FAQs.

Pay & Display charges for on-street parking can be varied by notice under the Road Traffic Regulation Act 1984.

The primary reason for charging for parking is to manage the demand and support our transport policy objectives. The Council also needs to cover the costs of running the parking service.

The County Council’s policy for parking is set out in the Local Transport Plan. Effective management of on-street parking, in conjunction with provision of off-street parking is recognised as making a significant contribution to reducing congestion, whilst supporting access to residents, services and businesses. This approach aims to ensure that the balance between on and off-street charging is maintained.

Parking charges were last increased countywide in April 2019. It was agreed by Cabinet that as part of the county council’s Medium Term Financial Strategy that charges would increase in April 2020 by 3%. Due to COVID-19 this increase has been postponed and will now be implemented on 1st September 2020.

We envisage that the changes in tariffs will encourage people to look at alternatives to parking on street in town centres. We will provide additional “Travelsmart” information on the council’s website to further encourage sustainable methods of transport.

Building on the success of the introduction of the “pay per minute” model, for parking up to 2 hours, in April 2019, we are now refining this approach to bring in a minimum charge of either 50p or £1 depending on location. This will streamline the charging structure allowing users greater flexibility and reducing the requirement for change (coins). Due to COVID-19 we are actively encouraging customers to use our cashless payment options, by using the MiPermit facility.

Table 1. Example of pay by minute




St Pauls Street South


45 minutes

St Pauls Street South


60 minutes

St Pauls Street South


67 minutes

St Pauls Street South


89 minutes

St Pauls Street South


2 hours


Any surplus generated by the operation of the parking service is used firstly in investment in the management of parking and the parking asset, and then for other improvements in traffic management, highway improvements and subsidised and concessionary transport. This is in accordance with the current legislation, the Traffic Management Act 2004.

Intend to Notice, including current charges and new charges

On site notice

Statement of Reason

Statement of Due Regard

Gloucestershire County Council On Street Parking Order 2017

For information on changes to permit and waiver charges please click here. Please select ‘Resident permits and visitor vouchers’ and see page 2 of the document called 'Information Leaflet - Gloucestershire County Council Permit Schemes - Including new permit and voucher charges for September 2020'.

A bus lane is a traffic lane reserved for buses, and often other authorised vehicles such as pedal cycles, taxis and private hire vehicles (where indicated by local signs).

Bus Lanes are created by Traffic Regulation Orders using powers under the Road Traffic Regulation Act 1984.

The Gloucestershire County Council Bus Lane Order 2017 sets out:

  • The location of all bus lanes in Gloucestershire;
  • The times of day the bus lane applies; and
  • The vehicles permitted to use each bus lane

Gloucestershire County Council is an approved local authority under The Bus Lane Contraventions (Approved Local Authorities) (England) Order 2005 for the purposes of S.144 of the Transport Act 2000, and can therefore issue civil penalties for bus lane contraventions. Some bus lanes are enforced using cameras - the cameras and recording system used have been approved under The Bus Lanes (Approved Devices) (England) Order 2005.

Why do we have bus lanes and bus only roads

Bus lanes are separate to other lanes for general traffic on the highway, so their boundaries are marked with a solid white line and the words 'bus lane', which appear on the ground along each lane. Signs are in place prior to the start of the bus lane to warn motorists on their approach and enable them to change lanes as appropriate.

A bus only street or road is just that, i.e. a street or road which only buses (and other authorised vehicles) are permitted to use. They are clearly marked on the ground at the entrance to the street or the road, along with signs showing permitted vehicles (and times of operation if applicable).

Regulations for signing of bus only streets are detailed in the Traffic Signs Regulations and General Directions (TSRGD).

The benefits of bus lanes are that they increase bus service reliability and therefore improve bus passenger journey times; encourage use of public transport - this supports an on-going commitment to increase the use of public transport and reduce traffic pollution and congestion.

Location of bus lanes

Plans showing the location and extent of the bus lanes are available here: Bus Lane Order 2017 Sealed plans (updated Jun 2019)
The location of bus lanes are listed below:

A40 Gloucester Road Cheltenham
A40 Lansdown Road (eastbound) Cheltenham
A40 Lansdown Road (westbound) Cheltenham
A40 Near Whittington Road Cheltenham
Albion Street Cheltenham
Bristol Road (Podsmead) Gloucester
Bristol Road (Quedgeley) Gloucester
Brunswick Road Gloucester
Cheltenham Road Gloucester
Clarence Street Gloucester
Guan Road (Typhoon Way) Brockworth
High Street Cheltenham
Llanthony Road Gloucester
Lower Northgate Street Gloucester
Market Parade Gloucester
Middle Mead Cirencester
Portland Street Cheltenham
Valley Gardens (A38 Bridge) Gloucester
Valley Gardens (School)


Woodvale Gloucester

Penalty Charge Notice (PCN) and appeals information

If there is a record of your vehicle driving in a bus lane, you can expect to receive a Penalty Charge Notice (PCN) addressed to the registered keeper of the vehicle concerned. It will contain details of the alleged contravention, details of the vehicle and photographs that in the Authority's opinion establish the contravention. The PCN is also referred to as a Notice to Owner (NTO).

How much is payable

Although the Penalty Charge is £60, payable by no later than 28 days beginning with the Date of Service of the notice, Gloucestershire County Council will accept a reduced sum of £30 if it receives payment within 14 days beginning with the Date of Service. Details of how to pay are shown on the front of the Notice (NTO). Payment of the entire applicable charge amount must be received in the stated time frame, to avoid the case status escalating or an increase in the charge balance.

How to pay or dispute a bus lane PCN

See the Parking penalties & appeals section above.

The Traffic Penalty Tribunal consider appeals against penalties issued for parking, bus lane and moving traffic contraventions. For further information, please visit the Traffic Penalty Tribunal web site.

Pay or challenge parking penalties

What to do if a bailiff/enforcement officer contacts you

Email Gloucestershire County Council Parking Services:

Help us improve Highways

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