Parking and Bus Lane Management
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Pay and Display Machine Upgrade Project April 2022
Gloucestershire County Council are proposing to upgrade all on street pay and display to accept chip and pin and contactless card payments, whilst removing the cash/ coin payment option. The MiPermit application will remain in place too for fully cashless/ virtual parking stays.
The existing pay per minute (up to the first two hours) will cease and 15 minute increments will be available instead, to ensure an efficient, flexible and customer friendly solution. This tariff structure will also be consistent with the MiPemrit app.
Please note the minimum charge at each location will remain in place. At present, the pay and display charges will remain the same cost
Please see below the full statement of Reason, which sets out the details of why the upgrade is taking place.
The Intend to notice includes the new tariff schedule (Schedule B).
Intend to Notice, including schedule to be revoked & proposed schedule
Gloucestershire County Council Countywide On Street Parking Order 2017
How To use our Newly Upgraded P&D Machines?
Contactless Payment Method
- Firstly enter your Vehicle Registration Number into the Pay & Display Machine followed by the green tick under the Pay & Display screen or to the bottom right of the keypad
- Select the appropriate tariff by using +, (under the screen) to increase the tariff and - (under the screen) to decrease the tariff. (Please note that the expiry time of stay is displayed under the Card Payment only section on the screen - this will increase/decrease accordingly).
- Once the correct tariff has been selected press the green arrow under the screen to confirm the tariff.
- The machine will state please Pay Now at the top of the screen, when payment is ready. Place your debit/credit card over the contactless pad to proceed with payment.
- If payment is approved, a pay and display ticket will be presented.
*Please note that Google Pay and Apple Pay is currently not supported. *
Inserting Card Payment Method
Please note that the below Video Demonstrates how to pay by card only. Please follow the below steps, as per the above contactless video.
- Firstly enter your Vehicle Registration Number into the Pay & Display Machine followed by the green tick under the Pay & Display screen or to the bottom right of the keypad
- Select the appropriate tariff by using +, (under the screen) to increase the tariff and - (under the screen) to decrease the tariff. (Please note that the expiry time of stay is displayed under the Card Payment only section on the screen - this will increase/decrease accordingly).
- Once the correct tariff has been selected press the green arrow under the screen to confirm the tariff.
- The machine will state please Pay Now at the top of the screen, when payment is ready. Insert your debit/credit card into the card reader and immediately remove your card.
- If payment is approved, a pay and display ticket will be presented.
*Please note that Google Pay and Apple Pay is currently not supported. *
Have you registered for our Cashless Parking service?
It's quick, convenient and avoids cash handling.
- No need to hunt for coins or have the correct change
- Pay from your car - avoid a queue at the machine or inclement weather
- Extend your parking session without needing to return to your car, up to the maximum time limit allowed.
- You can arrange your parking by telephone, SMS from your mobile, via our smartphone apps or online using a MiPermit portal.
New Parking Regulations - 31st May 2022
Any Penalty Charge Notice (PCN) issued on or after 31st May 2022 will now be subject to new regulations.
Drivers given a penalty charge notice (PCN) for driving in a bus lane will have more time to pay at the discounted rate as changes are made to the rules.
Motorists given a PCN for being in a bus lane will have 21 days to pay at 50% discounted rate, this will increase from the original 14 day day period. The new regulations will also see the rate of the PCN increase from £60 to £70. This charge will be £35 if paid within 21 days. As stated above, the changes will commence on 31st May 2022 and any PCN issued up to and including 30th May will be subject to the existing regulations (2007) including charge (£60) and discount period (14 days).
The changes come as the Government updates regulations for road traffic contraventions. The new rules also give Local Authorities the power to enforce moving traffic contraventions. This includes offences such as a vehicle making a banned turn or entering a no entry. The enforcement of speed limits will remain with the Police. Gloucestershire County Council intends to apply for the powers to enforce moving traffic legislation later in 2022. A public consultation will take place prior to this application to allow residents to have their say on the plans. More updates will be found on these web pages in coming months.
The Government regulation changes are important steps to improving safety on the roads for our residents and also access for sustainable transport modes. It will provide the council with the power to enforce traffic violation on its own roads for the good of local communities.
The new regulations can be found below;
Introduction
Managing parking on roads throughout the county is important to help local residents, businesses, and visitors find parking easily. This is particularly true in busy towns where maximum stays, permit schemes and parking charges are all used where appropriate to help manage parking (view all parking restriction maps for Gloucestershire County Council parking restrictions, including Resident Parking Zones, Limited Waiting bays and double yellow lines: www.gloucestershiretraffweb.co.uk).
The work that we do is focused entirely on managing parking across the county, we do not plan to make a surplus from either enforcement activities or charging for parking. If a surplus is made all such income contributes to the costs incurred in maintaining and managing the counties Highways network.
If you are a resident or business owner, you can apply for a resident or carer permit, business parking permit or waivers. (You can check where you need a permit to park on our permit parking zone maps)
With your help, we are looking at making some more changes to how we park on the roads in Gloucestershire, like introducing more resident parking schemes and pay and display. To read more about the current parking reviews running in Gloucestershire, and to get involved, see our current and recent parking related consultations on our new parking schemes page.
If you park where you shouldn't park, or without the right permit or pay and display ticket, you will receive a parking fine, or Penalty Charge Notice (PCN). There is additional information about our parking policy in Residents parking policy.
Currently Gloucester, Cheltenham and Cirencester use Pay and Display (see tariffs table and information below) and you can also pay by phone:
Cashless parking in GloucestershireOpens new window
(Search for the location and view the parking tariffs and parking durations)
Have you registered for our Cashless Parking service?
It's quick, convenient and avoids cash handling.
- No need to hunt for coins or have the correct change
- Pay from your car - avoid a queue at the machine or inclement weather
- Extend your parking session without needing to return to your car, up to the maximum time limit allowed.
- You can arrange your parking by telephone, SMS from your mobile, via our smartphone apps or online using a MiPermit portal.
For further information about parking related issues see our Parking FAQs.
Below are the current Pay & Display Tariffs from 6th April 2021:
On street Pay & Display tariffs for Cheltenham
On street Pay & Display tariffs for Cirencester
On street Pay & Display tariffs for Gloucester
Off street Pay & Display tariffs (Countywide)
Have you registered for our Cashless Parking service?
It's quick, convenient and avoids cash handling.
- No need to hunt for coins or have the correct change
- Pay from your car - avoid a queue at the machine or inclement weather
- Extend your parking session without needing to return to your car, up to the maximum time limit allowed.
- You can arrange your parking by telephone, SMS from your mobile, via our smartphone apps or online using a MiPermit portal.
Variation of on street and off street pay and display charges - Cheltenham, Cirencester and Gloucester 6th April 2021
Off Street
Gloucestershire County Council are intending to increase pay and display charges at Arle Court Park and Ride Car Park, Cheltenham and Quayside Car Park, Gloucester.
Arle Court Park and Ride - A charge was implemented in May 2019 to motorists who require to park and walk off site. The tariff will be increased as set out in the documents below.
Quayside Car Park - The tariff at this site has not been increased for a number of years. To ensure consistency with on street charges, the tariff will be increased as set out in the documents below.
On Street
Pay & Display charges for on-street parking can be varied by notice under the Road Traffic Regulation Act 1984.
The primary reason for charging for parking is to manage the demand and support our transport policy objectives. The Council also needs to cover the costs of running the parking service.
The County Council’s policy for parking is set out in the Local Transport Plan. Effective management of on-street parking, in conjunction with provision of off-street parking is recognised as making a significant contribution to reducing congestion, whilst supporting access to residents, services and businesses. This approach aims to ensure that the balance between on and off-street charging is maintained.
Parking charges were last increased countywide in September 2020. It was agreed by Cabinet that as part of the county council’s Medium Term Financial Strategy that charges would increase in April 2021.
We envisage that the changes in tariffs will encourage people to look at alternatives to parking on street in town centres. We will provide additional “Travelsmart” information on the council’s website to further encourage sustainable methods of transport.
GCC will continue with the “pay per minute” model, for parking up to 2 hours and the approach to bring in a minimum charge of either 50p or £1 depending on location. This has streamlined the charging structure allowing users greater flexibility and reducing the requirement for change (coins). Due to COVID-19 we are actively encouraging customers to use our cashless payment options, by using the MiPermit facility, please see below for further information.
Table 1. Example of pay by minute
|
Location |
Money |
Time |
|
St Pauls Street South |
£1.00 |
43 minutes |
|
St Pauls Street South |
£1.40 |
60 minutes |
|
St Pauls Street South |
£1.50 |
65 minutes |
|
St Pauls Street South |
£2.00 |
86 minutes |
|
St Pauls Street South |
£2.80 |
2 hours |
Any surplus generated by the operation of the parking service is used firstly in investment in the management of parking and the parking asset, and then for other improvements in traffic management, highway improvements and subsidised and concessionary transport. This is in accordance with the current legislation, the Traffic Management Act 2004.
Please find all relevant documents below that include both on street and off street information;
Intend to Notice, including current charges and new charges
Gloucestershire County Council On Street Parking Order 2017
Gloucestershire County Council Off Street Parking Places Order 2015
Please note that on street permit, voucher and waiver charges will reman the same. For information on changes to permit and waiver charges please click here. Please select ‘Resident permits and visitor vouchers’ and see page 2 of the document 'Information Leaflet - Gloucestershire County Council Permit Schemes - Including current permit and voucher charges that became effective in September 2020'.
Have you registered for our Cashless Parking service?
It's quick, convenient and avoids cash handling.
- No need to hunt for coins or have the correct change
- Pay from your car - avoid a queue at the machine or inclement weather
- Extend your parking session without needing to return to your car, up to the maximum time limit allowed.
- You can arrange your parking by telephone, SMS from your mobile, via our smartphone apps or online using a MiPermit portal.
Bus lane penalties and appeals
Bus Lanes are created by Traffic Regulation Orders using powers under the Road Traffic Regulation Act 1984.
The Gloucestershire County Council Bus Lane Order 2021 and associated map schedules sets out:
- The location of all bus lanes in Gloucestershire;
- The times of day the bus lane applies; and
- The vehicles permitted to use each bus lane
Gloucestershire County Council is an approved local authority under The Bus Lane Contraventions (Approved Local Authorities) (England) Order 2005 for the purposes of S.144 of the Transport Act 2000, and can therefore issue civil penalties for bus lane contraventions. Some bus lanes are enforced using cameras - the cameras and recording system used have been approved under The Bus Lanes (Approved Devices) (England) Order 2005 or The Civil Enforcement of Road Traffic Contraventions (Approved Devices, Charging Guidelines and General Provisions) (England) Regulations 2022, from 31st May 2022.
Why do we have bus lanes and bus only roads
Bus lanes are separate to other lanes for general traffic on the highway, so their boundaries are marked with a solid white line and the words 'bus lane', which appear on the ground along each lane. Signs are in place prior to the start of the bus lane to warn motorists on their approach and enable them to change lanes as appropriate.
A bus only street or road is just that, i.e. a street or road which only buses (and other authorised vehicles) are permitted to use. They are clearly marked on the ground at the entrance to the street or the road, along with signs showing permitted vehicles (and times of operation if applicable).
Regulations for signing of bus only streets are detailed in the Traffic Signs Regulations and General Directions (TSRGD).
The benefits of bus lanes are that they increase bus service reliability and therefore improve bus passenger journey times; encourage use of public transport - this supports an on-going commitment to increase the use of public transport and reduce traffic pollution and congestion.
Location of bus lanes
Plans showing the location and extent of the bus lanes are available here: Bus Lane Order 2021 Sealed plans
The location of bus lanes are listed below:
| A40 Gloucester Road | Cheltenham |
| A40 Lansdown Road (eastbound) | Cheltenham |
| A40 Lansdown Road (westbound) | Cheltenham |
| A40 Near Whittington Road | Cheltenham |
| Albion Street | Cheltenham |
| Bristol Road (Podsmead) | Gloucester |
| Bristol Road (Quedgeley) | Gloucester |
| Brunswick Road | Gloucester |
| Cheltenham Road | Gloucester |
| Clarence Street | Gloucester |
| Guan Road (Typhoon Way) | Brockworth |
| High Street | Cheltenham |
| Llanthony Road | Gloucester |
| Lower Northgate Street | Gloucester |
| Market Parade | Gloucester |
| Middle Mead | Cirencester |
| Portland Street | Cheltenham |
| Valley Gardens (A38 Bridge) | Gloucester |
| Valley Gardens (School) |
Gloucester |
| Woodvale | Gloucester |
Penalty Charge Notice (PCN) and appeals information
If there is a record of your vehicle driving in a bus lane, you can expect to receive a Penalty Charge Notice (PCN) addressed to the registered keeper of the vehicle concerned. It will contain details of the alleged contravention, details of the vehicle and photographs that in the Authority's opinion establish the contravention. The PCN is also referred to as a Notice to Owner (NTO).
How much is payable
Although the Penalty Charge is £70, payable by no later than 28 days beginning with the Date of Service of the notice, Gloucestershire County Council will accept a reduced sum of £35 if it receives payment within 21 days beginning with the Date of Service. Details of how to pay are shown on the front of the Notice (NTO). Payment of the entire applicable charge amount must be received in the stated time frame, to avoid the case status escalating or an increase in the charge balance. Please note bus lane contraventions before 31st May 2022 will be subject to previous regulations and £60 will be payable, or at a reduced rate of £30 within 14 days.
How to pay or dispute a bus lane PCN
See the Parking Penalty Charge Notice (PCN) and appeals information section above.
The Traffic Penalty Tribunal consider appeals against penalties issued for parking, bus lane and moving traffic contraventions. For further information, please visit the Traffic Penalty Tribunal web site.
Pay or challenge parking penalties
- Gloucestershire County Council (PCNs with Prefix GD)
- Cotswold District Council (PCNs with Prefix ZD)
- Forest of Dean District Council (PCNs with Prefix FE)
- Gloucester City Council (PCNs with Prefix GO)
- Tewkesbury Borough Council (PCNs with Prefix TU)
What to do if a bailiff/enforcement officer contacts you
Email Gloucestershire County Council Parking Services: parking@gloucestershire.gov.uk