Covid Recovery: Reopening and service availability
We are phasing the re-opening of library services
Libraries open for Customers
From the 10th August our first 4 libraries will re-open for customer access:
These libraries are open having taken into account Covid 19 safety requirements and access will be limited by the assessment of safe numbers at each site, and new opening hours will be in place at each site. Please check the specific library page for the new opening times.
Public Computers are available to book, up to 3 days in advance on a limited basis to meet demand and hygiene requirements.
Collection services are available at the majority of libraries
Please check their individual library web pages for updated information.
Renewals and stock you have on loan
You are welcome to return items. Most libraries have a book drop or letterbox. Please return any items you have on loan and no longer require. It will be clearly marked at the library where to return items and please respect social distancing when doing so. Please refer to the frequently asked questions for more information.
The majority of existing loans have been extended to ensure that you should not incur new library fines during the period libraries have been closed (23rd March onwards). If any item/s have not automatically renewed, we will waive any new fines which accrue during the closed period. This will occur at the point of the items return.
You may have received an email regarding long overdue items. We apologise as this was sent out in error. While in some cases the information is accurate, we realise we are still operating a limited service. You can return items to any Gloucestershire library with a drop box or letter box, or renew by checking your account online or telephoning a library.
In some cases this email relates to fines incurred during the library closures and you may have been told your account is blocked. If this relates to overdue items and fines incurred during the period libraries have been closed (23rd March onwards) these charges are an error and will be removed and membership reinstated. This will occur after items are returned to a library. This error has largely arisen owing to the changes in library management system that we carried out in April and we are sorry for any concern this has raised.