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Customer Information: Current technical issues with RB Digital eBook services

eBooks are now available via the RBdigital app and website.  We are aware that some customers are experiencing difficulties. We are working with our supplier to resolve these as quickly as we can.Thank you for your patience

RBdigital Helpdesk

eBooks, eAudiobooks and eMagazines

Download and stream eBooks, eAudio, MP3s and magazines for free using your library membership.


Our eBooks Service has changed. 

Customer Information: Current technical issues with RB Digital eBook services

If you have experienced specific issues you need help with please log this with the supplier RB Digital:

If you are using the App: Go to Help, General, and the email is at the top of the screen

If you are using the RB Digital website https://gloucestershire.rbdigitalglobal.com/help go to Help and select ‘Submit a ticket’

Please give as much detail as possible about the device and operating system you are using and/or the ISBN or author/title of the book you are having problems with.

You will receive a response direct from the RBDigital support team.

Frequently Asked Questions for eBooks service 



RB Digital website


We now offer free access to 2 services. Each has a separate website and apps for your device: If you want books, RBdigital offers eBooks and eMagazines, and Borrowbox offers eAudio. Each has different content so take a look at both.

RBdigital eBooks and eMagazines

Download digital books and magazine titles like BBC Good Food, National Geographic and New Scientist to your device. Use the website with your library card, or download apps for Android, Kindle Fire and iOS.

RBdigital website

Borrowbox eAudiobooks

Choose from a wide range of eAudio books. Use the BorrowBox website with your library card and listen with the software you already have, or download apps for Android, Kindle Fire and iOS. You could also search via the main library catalogue.  

Borrowbox website



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